How to register

You can do this online

 

Steps to take

We’ll guide you through it.

    1. We’ll ask for some simple information about you and your account.
    2. Create your User ID and password, in the app you can log on securely using your fingerprint or Face ID.
    3. Now we’ll do a quick security check to confirm it’s you. Select which number you want us to call.
    4. You'll get a 4-digit code on your screen. We'll call you and ask you to say or key the code that comes up on your phone.
    5. All done, you’ve set up your details and can log on.

Getting started online

Mobile Banking app

Join our 8 million app users.

  • Simple and secure logon.
  • Set up handy notifications.
  • Message us online.

 

More about our app

App screen which has a green background and a black horse logo. QR code which says ‘Scan me’ in the centre.

Mobile Banking app

Join our 8 million app users.

  • Simple and secure logon.
  • Set up handy notifications.
  • Message us online.

Download app

More about our app

Internet Banking

Registering through Internet Banking lets you access you accounts using our website, usually from a computer or tablet. 

Register now

Online Security

Biometric logon

Biometrics use your fingerprint or face recognition to make signing into our app faster and more secure.

More about biometrics

How secure is our app?

We use some of the latest technologies to fight fraud and help keep you and your money safe.

More about app security

Staying safe online

We use up-to-date security systems to help you keep your money safe when you bank online.

How we protect you

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Everyday banking online

Manage your profile, money or cards from your sofa with our app or Internet Banking.

What you can do online

Free digital skills training

Get the most out of being online with a free one to one session from the Digital Helpline.

Explore lessons

Do more with our app

Find out about all the great features of our highly rated app, and how it compares to Internet Banking.

More about our app

Getting online

All you need to know about getting set up online.

See our guides

Getting online

All you need to know about getting set up online.

See our guides