Go paper-free
Amend paper-free preferences for your statements and correspondence.
If you don't use our app, you can call us. If you prefer to bank in person, there’s a range of services in your local area.
No, it will remain active for anyone to pay you at any time.
Yes. You can share your link or QR code with several people at the same time, for example in a group message.
Yes but only to send and receive GBP.
Link Pay is offered with all of our personal current accounts.
Yes. If you create a reference when requesting your payment, it’ll show on your statement for you to check.
You can't cancel a request once you’ve sent it – just message the person to tell them you no longer need payment.
When it’s sent to you, the payment should arrive within 2 hours.
Firstly check your link was received, and that your friend or family member has made the payment. Payments normally arrive within 2 hours. If the payment still hasn't been received, please ask them to check with their bank first.
No, they can bank with any UK bank.
Yes. Link Pay uses Open Banking which is a way you can safely share information with other banks. You can find out more about Open Banking here.
You should never open a message from someone you do not know. And if you have any doubts about the identity of someone contacting you, make sure you speak to them first using a number you trust.
For Lloyds Bank current account holders, Link Pay is a payment service that we offer as part of your current account and so there are no additional terms and conditions.
For Payers initiating a payment using LinkPay i.e. clicking on a link or QR code they have been sent, these are the terms and conditions that they will be presented with (Link Pay Payer Terms PDF, 82KB).