Every time we post on social media, download an app or fill in a job application we’re sharing personal data – information that identifies us as individuals. Sharing data can help companies improve customer service or personalise offers but it can also be attractive to fraudsters. So it’s always important to consider what you’re sharing and who with.
The good news is that a new law – known as GDPR – came into force this year. It’s designed to better protect you and give you more control over your data.
Another change is Open Banking, which aims to make the financial services industry more competitive and give consumers access to innovative products and services. It provides a new way to share personal financial information with organisations other than your bank – if you decide you want to.
At Lloyds Bank we’re committed to protecting your data. We respect your privacy and work hard to ensure we meet strict regulatory requirements, as we always have. You can find out more about how our state-of-the-art anti-fraud systems keep you safe here.
It’s important to know there are also some things we never do:
If you’re in any doubt about whether an email, text message or phone call is really from us, don’t share any information and don’t click on any links. And if you think you’ve been approached by a fraudster, here’s how to report it.
Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Authorisation can be checked on the Financial Services Register at www.fca.org.ukVisit the Financial Conduct Authority website. Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).
Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065.
Calls may be monitored or recorded.