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Mortgage Video Appointment: Mortgage advice at a place that suits you

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Speaking face-to-face with a dedicated adviser about your mortgage needs can be invaluable, but we know it can be difficult to travel to your local branch at a suitable time. That’s why we now offer free Mortgage Video Appointments with our mortgage advisers, giving you the convenience of speaking face-to-face with an expert from wherever suits you.

All you need is a broadband WiFi connection and a device that supports video conferencing, including a webcam, speakers and microphone. The service is available on computers compatible with WebEx, and tablets with 7” diagonal screen or larger. You can access your Mortgage Video Appointment through any of the following devices:

  • Laptop
  • Desktop
  • Tablet

This service works on most up-to-date computers and tablets. You’ll see a message on screen during installation if your internet browser or operating system isn’t compatible. Please ensure that the latest version of your internet browser is installed.

Find out more about our mortgages

Use our mortgage calculator

Useful links

Find out more about first time buyer mortgages

Thinking about switching from another lender? Look at our remortgage deals

For more information about what you need to think about when applying for a mortgage, check out our mortgage basics guide

Get advice for buying your first home from our guide

Calculate how much you could borrow and compare monthly payments with our mortgage calculator