If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you would like to do in a few simple steps.

 

Have you been affected by the recent storms?

If you have been affected by the recent bad weather, we have pulled together some information below on how to contact us to make a claim or speak to one of our team with any questions. We will do our utmost to answer your call as soon as possible:

If you are an existing Home Solutions Insurance customer, please contact us on 0345 300 0130.

If you are an existing Home Options Insurance customer, please locate your policy schedule and contact the telephone number on this document. If you are unable to locate this, then please call us on 0345 603 8368.

We are sure you are aware but, just a reminder, you cannot claim for storm damage to your fences or gates.

If you are not a Lloyds Bank home insurance customer or you need advice on protecting your home, please visit our guide to winter proof your home.

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

Telephone: 020 7626 1500. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.