Keeping your home safe from scams is important. You can protect your home from most fraud by knowing the warning signs, and what you can do if you see them.
An unexpected visitor at your door may be a real sales person, meter reader or police officer. But it could also be a fraudster attempting to take your money.
The times when you move large amounts of money are prime targets for fraudsters. For example when you’re buying a home. The fraudsters may hack your lawyer’s email accounts or your own, then send emails asking you to send money to a new account controlled by the fraudster.
**Remember: UK banks send payments by sort code and account number, not the account holder's name. So a payment is likely to go through even if the account holder name doesn't match.
If you have a hearing or speech impairment, you can contact us 24/7 using the Next Generation Text (BGT) Service. If you’re Deaf and a BSL user, you can use the SignVideo service.
If someone knows your credit or debit card PIN or if someone has used your credit or debit card without your permission report it to us on:
External: 0345 606 2172
International: +44 1702 278 272
Opening hours: 07:00 Until 23:00
For any other issues that you think may be related to fraud please call Action Fraud:
Lines are open Monday to Friday 9am-6pm. Text phone users can ring 0300 123 2050.
They’ll be able to log the incident and provide you with a Crime Reference number if needed. Action Fraud collects data from across the UK to help banks and other businesses combat fraud.