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Lloyds Bank Home Insurance

Information for existing customers

If you already have our home insurance, here you'll find information about what's covered in your policy, how to make a claim, useful phone numbers and what you can do to make sure you've got all the cover you need.

Home insurance policy documents

We have a number of different Home Insurance policies.

There are two steps to follow to help you find the correct Home Insurance policy documents:

  • Check the first three letters of your policy number (for example HDA or HIA) and pick the option below.
  • Check the start date of your most recent policy to help you choose the appropriate document.

Please note, your policy number/start date can be found on previous correspondence.

If your policy number starts with HDA:

Home Options Insurance

If your policy number starts with HAP:

Home InsuranceLloyds Bank Home Insurance Policy booklet latest, PDF. (Opens in a new browser window).

If your policy number starts with HIA:

Home Solutions Insurance

If your policy number starts with HOM, BPP or MHA:

Other Home Insurance PoliciesFind out more about Other Home Insurance Policies

Important legal information

Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority except where we are licensed by The Office of Fair Trading.  Authorisation can be checked on the Financial Services Register at www.fca.org.ukVisit the Financial Conduct Authority website. Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.Visit the Lending Standards Board website

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065.