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Other Home Insurance Policies (MHA)

Review your policy booklets

If your policy doesn’t start with HIA or HDA you can find your policy documents here. Double check the first three letters of your policy number (for example HOM, BPP or MHA), pick the corresponding option below and then choose the booklet based on the date is was last renewed.

Useful Numbers:

General enquiries/Claims: 0345 300 1520 (Monday-Friday 8am-6pm, Saturday 9am-1pm).

24hr Home Emergency Helpline: 0345 3000 170

Legal Helpline: 0345 3000 180

For policies which renew on or after 28th July 2017:
Lloyds Bank Home Insurance (MHA) Policy Booklet (PDF)

For policies with a start date before 18th June 2017 or which renew before 28th July 2017:
Lloyds Bank Home Insurance (MHA) Policy Booklet (PDF, 1.9 MB)