If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you would like to do in a few simple steps.


Weather hub: Protecting your home against the elements

You can’t control the weather. But with the right support and guidance you can help minimise its more damaging effects. So on this site you’ll discover what you can do for your home in the face of flood, storm and snow & ice.

Snow and ice

Advice to help you protect against the most severe winter weather.


With flooding on the increase, here's how you can help protect your home.


How to limit the effects of storm damage to your home.

Getting help or making a claim

If you need to make a claim, please contact us as soon as possible.

Make a claim

If you don’t know which home insurance policy you have you can call us on:

0345 603 8368

Useful websites

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).