The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.

 

Weather hub: Protecting your home against the elements

You can’t control the weather. But with the right support and guidance you can help minimise its more damaging effects. So on this site you’ll discover what you can do for your home in the face of flood, storm and snow & ice.

Snow and ice

Advice to help you protect against the most severe winter weather.

Flood

With flooding on the increase, here's how you can help protect your home.

Storm

How to limit the effects of storm damage to your home.

Getting help or making a claim

If you need to make a claim, please contact us as soon as possible.

Make a claim

If you don’t know which home insurance policy you have you can call us on:

0345 603 8368

Useful websites

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).