Help set your mind at rest by covering the cost of emergency repairs. It’s a perfect complement to your home insurance and is underwritten by Royal and Sun Alliance Insurance plc.
Before you claim, make sure the event is an emergency as described in the 'Keep in mind' section of this page. If it is, then:
They’ll then assess the situation and decide what sort of help you need.
Keep in mind you must call 0800 731 0094Call telephone number 0800 731 0094 before making any arrangements yourself, as costs incurred can’t be reimbursed without prior agreement.
You can take out Home Emergency Cover at the same time as purchasing a new Home Insurance policy as an 'additional extra‘.
Please note: Home Emergency Cover can’t be added on to existing policies.
You can take out Home Emergency Cover when you purchase Home Insurance over the phone.
Lines are open 8am–6pm Mon–Fri, 8am–4pm Sat
Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Authorisation can be checked on the Financial Services Register at www.fca.org.ukVisit the Financial Conduct Authority website. Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).
Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065.