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Coronavirus (COVID-19) updates for Islands Customers

Coronavirus information specifically for Islands Community Bank customers.

Further support for arranged overdrafts

Application Deadline Extended to 31 December 2020

Changes to the temporary interest and fee-free amount on arranged overdrafts from 10 August 2020.

The temporary interest and fee-free amount for arranged overdrafts on personal current accounts has ended.

Between 9 April and 9 August 2020, up to the first £500 of an arranged overdraft was interest and fee-free. If your arranged overdraft limit is lower than this amount, all of it was interest and fee-free.

Now this has ended, you will pay interest when you use your arranged overdraft, unless your account has a standard interest and-free amount and you stay within this. You can find the standard interest and fee-free amounts for each of our accounts below.

Further support for your personal current account

We are here to support our customers during the impact of coronavirus and if you are going to struggle we are still here to help. It might be that you have or expect to have a temporary loss or reduction in income for you or other members of your household because of coronavirus. If so, you can ask to have the temporary interest and fee free amount for a further 3 months on your personal current account agreed overdraft. To help support you during this difficult time, we have extended the deadline to apply for this support until 31 December 2020.

To ask for a further temporary 3-month period interest and fee free on your arranged overdraft, please contact us before 31 December 2020.

Current account

Interest and fee free amount between 9 April and 9 August 2020

Interest and fee free amount after 9 August 2020

Current account

Island Cheque

Interest and fee free amount between 9 April and 9 August 2020

£500

Interest and fee free amount after 9 August 2020

£25

Current account

Island Gold

Interest and fee free amount between 9 April and 9 August 2020

£500

Interest and fee free amount after 9 August 2020

£100

Current account

Island Premier

Interest and fee free amount between 9 April and 9 August 2020

£500

Interest and fee free amount after 9 August 2020

£250

Current account

All other accounts

Interest and fee free amount between 9 April and 9 August 2020

£500

Interest and fee free amount after 9 August 2020

£0

There are no changes to Student or Graduate account overdrafts.

Travel insurance update: Coronavirus

If you’re an Island Gold or Island Premier account customer, please read our FAQs (PDF) for more information about your travel insurance cover and COVID-19. You can also use our handy travel disruption tool, for help if your travel has been disrupted.