Claim your Eco Home Reward

Use this form to let us know you’ve completed your delayed green home improvement. 

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Claims for the Green Living Reward closed on 29 February 2024. ​Only complete this form if you’ve already asked us for an extension because of a delay to your home improvements. Your claim will be rejected if this isn’t the case.​

What’s your mortgage roll number?

You can find this on your mortgage offer letter. You only need to enter the numbers, not any letters or symbols such as - or /​. Your mortgage roll number may be a combination of numbers, letters and symbols. Please only enter the numbers. Depending on your type of mortgage, your roll number will have 11 or 12 numbers and will end with either one or two numbers after the /. If your roll number only has one number at the end, please enter a zero before the final number. For example, if your roll number is 01/23456789-1, you should enter it as follows: 012345678901

We only need one name if you have a joint mortgage.

Declaration of invoice submission within 14 days.

When you submit your Eco Home Reward claim form, we’ll send you an email to request the invoice within three working days. This email will include a secure document upload link. To make sure your claim is successful, please use the link to submit your invoice within 14 days of receipt. Failure to submit invoice within 14 days, will result in non-payment of reward or a delay in payment processing.

Submit claim