If you experience a delay outside of your control, you may be entitled to a two months extension to finish your home improvements. Please notify us of the delay and the expected date of completion via our online form, by the 28th February 2023. If your extension request is granted, you will have up until the 30th April 2023 to complete the home improvements and claim the cashback reward.
Once you've completed the home improvements you'll need to submit your claim by 30th April 2023 to qualify for the cashback reward. If your extension request is granted, you will have until the 30th April 2023 to complete your chosen home improvement(s) and submit your claim form. We aim to pay the cashback within 30 days of receiving your claim form and invoice.