Notification of delay

Is your home improvement being delayed?

If you experience a delay outside of your control, you may be entitled to a two months extension to finish your home improvements. Please notify us of the delay and the expected date of completion via our online form, by the 28th February 2023. If your extension request is granted, you will have up until the 30th April 2023 to complete the home improvements and claim the cashback reward. 

Notification of delay form

Please enter your mortgage roll number

You only need to enter the numbers, not any letters or symbols such as - or /

If you're applying on a joint mortgage, then just one name needs to be entered

Enter the date you expect to complete the home improvements by

If your extension request is granted, you will have up until the 30th April 2023 to complete your chosen home improvement(s) and claim the cashback. 

Day
Month
Year
Submit

Claim your cashback reward

Once you've completed the home improvements you'll need to submit your claim by 30th April 2023 to qualify for the cashback reward. If your extension request is granted, you will have until the 30th April 2023 to complete your chosen home improvement(s) and submit your claim form. We aim to pay the cashback within 30 days of receiving your claim form and invoice.