Heat pumps
A heat pump could help you heat your home comfortably and efficiently. You could claim £1,000 towards the cost of a heat pump with our Eco Home Reward.
How do heat pumps work?
They take heat from the outside and move it to the inside:
Even when it’s a bit cold, the ground or air outside can still be warm.
A heat pump uses something called a compressor to extract this warmth.
It can then be used to heat radiators and a hot water tank in your home.
Eco Home Reward with Octopus Energy
Thinking about getting an air source heat pump?
We’ve teamed up with Octopus Energy to make getting an air source heat pump a bit easier.
Octopus can look after the whole thing for you, from surveying your home to fitting the heat pump. They’ll even sort out government grant applications for you and keep your heat pump running smoothly once it’s installed.

Before you start any work, please make sure you’ve had your Eco Home Reward email. You might not be able to claim your cashback without it.
Why get a heat pump?
- Reduce your energy - traditional gas boilers use more energy than heat pumps for the same amount of heat.
- Lower running costs - once installed, heat pumps could be generally cheaper to run than gas boilers.
- Better for the planet - carbon emissions could be lower than a gas boiler, especially if you use renewable electricity.
- Heat pumps can last 20 years - a well installed heat pump will require relatively little maintenance.
Types of heat pump
Is a heat pump right for my home?
This depends on a few things. Heat pumps work best in well-insulated homes, so it’s best to check this out before you start thinking about getting a heat pump. An easy way to do this is to find out your home’s Energy Performance Certificate (EPC) rating. If yours is a D or above and it says you have insulation, you should be good to go.
Most heat pumps use radiators to heat your home, just like boilers do. Sometimes, your existing radiators might be too small for a heat pump to work efficiently and will need replacing, but this isn’t always the case. A heat pump usually works well with existing underfloor heating too.
You’ll need some outside space for most heat pumps though. Around the size of a moped is usually enough for an air source heat pump. Ground source heat pumps take up more space than that, as they usually need a trench or borehole digging, plus a room inside for the operating system.
Other important information
Lloyds is not responsible for the improvements carried out by your chosen supplier. Lloyds releasing the funds to you does not guarantee the quality of work done by the supplier and it is up to you to make sure you are satisfied with the improvements carried out. Lloyds cannot make any guarantee about the costs of the work required or any savings that can be made, and you are responsible for making your own decision.
You agree that Lloyds might contact you with reminders about this Reward and for research purposes.
Lloyds reserve the right to withdraw the Reward at any time.
Home energy grants and schemes
Help is available if you’re planning on upgrading or replacing your heating system with a new low-carbon one. But it’s different depending on where you live in the UK.