What happens after your payment holiday?
When your payment holiday ends, the amount you pay each month will go up. This new monthly amount is to cover the interest charges and payments you missed while you took a holiday from your mortgage. We’ll write to you before the end of your payment holiday to confirm your new monthly amount.
If you’re still worried about making your mortgage payments then we have some support for you.
But if you don’t need any further support as a result of coronavirus, we have a couple of options to help you get your mortgage back on track.
What are my options when my payment holiday ends?
Is this due to coronavirus?
If coronavirus is having a short-term effect on your income and you've already taken a payment holiday, we could still help you if you need some support to ease the pressure.
Ask us to call you back and one of our advisers will be in touch soon to discuss the options with you.
Are these longer term money worries?
If you're facing longer term money worries, don't worry. We have a number of ways of helping but the important thing to remember is to let us know as soon as possible. The quicker you tell us, the sooner we can help to get you back on track.
Call us on 0808 145 0437 and we'll put you in touch with an adviser who will listen carefully and discuss the best next steps for your needs. Our lines are open 8.30am - 7pm Monday to Friday and 8.30am -1pm Saturdays. We are closed on Sundays and Bank Holidays.
When your payment holiday ends, you may want to catch up with the payments and interest charges you missed. If you want to reduce your monthly amount by overpaying, when you've made your overpayments don't forget to request a monthly payment re-calculation.