The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.


How to apply

Apply for an Agreement in Principle

Complete an Agreement in Principle, which will give you an idea of how much we could lend you.

  • Won't impact your credit rating
  • Should take no longer than 15 minutes

Start your Agreement in Principle

You could lose your home if you don’t keep up your mortgage repayments

Continue with your full application

Once you’ve got your Agreement in Principle, you’ll need to speak to one of our mortgage advisers to continue with your full mortgage application.

You can call us on 0800 783 3534Call 0800 783 3534 Mon-Fri 8am - 8pm Sat 9am - 4pm.

Or  you can come into branch – you’ll need to book an appointment beforehand.