The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.


Internet Banking

Join over 5 million Lloyds Bank customers already using Internet Banking

What’s new in Internet Banking

Enhanced statements

  • View your upcoming payments
  • Search your transactions by description, date or type of payment
  • Print or download your monthly transactions in a PDF format
  • Download a list of your transactions into a spreadsheet or financial software package
  • View detailed information about your transactions

New Look Internet Banking

  • Easier to discover new features and helps you find the things you do most often
  • The new ‘more actions’ button provides you with quicker access to tasks like managing Direct Debits and setting up Standing Orders
  • View your full available balance including any overdraft facility
  • Designed to be easier to use on touch screen devices

Apple Pay

  • Make quick and easy contactless payments with your Lloyds Bank Debit and Credit Cards using your Apple mobile devices
  • Use Apple Pay in London to pay as you go on bus, tram, DLR, Overground, TFL Rail and most National Rail services
  • Apple Pay is secure. A unique Device Account Number is securely stored on your device so you can make payments without sharing card details and numbers

What you can do with Internet Banking

Online Banking

  • Check your balance and view recent transactions
  • Transfer money and pay bills
  • Manage your accounts
  • Apply for a credit card or loan
  • Apply for a new or increased overdraft
  • Upgrade your current account
  • View your upcoming payments

Mobile Banking app and other services

  • Check balances and make payments from your phone and tablet
  • Find a Lloyds Bank branch, Cashpoint® machine or LINK ATM anywhere in the UK
  • Top up your ISA quickly and easily on the move
  • Stay on top of your personal current and credit card accounts with Money Manager*, our free Internet Banking service.

    What you can do

    • Get a picture of your finances with handy graphs and charts
    • See where your money is going with spending automatically categorised
    • Review up to two years’ spending on your Lloyds Bank accounts

    Find out more about Money Manager


  • Save the Change® makes saving so easy you'll forget you're doing it.

    What you can do

    • Every time you spend with your Lloyds Bank Visa debit card and your account is in credit, the amount will be rounded up to the nearest pound and transferred to an eligible Lloyds Bank savings account of your choice
    • Put your savings into your own savings account or nominate a family member's account

    Find out more about Save the Change®


  • With Pay a Contact you can send and receive money using just a mobile number. Payments are made through the Mobile Banking app.

    You'll need to register with Pay a Contact if you want to receive payments. You don’t need to register to send payments.

    Pay a Contact is part of Paym, a wider service which enables payments using a mobile number to be sent to other participating banks and building societies.

    Find out more about Pay a Contact


Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).

Although you can give us instructions 24 hours a day, seven days a week through Internet Banking, Mobile Banking and PhoneBank® some of those instructions cannot be processed until the next working day. For example if the instruction is given after 10pm or at weekends or Bank Holidays.
We don’t charge you for Mobile Banking but your mobile operator may charge for some services, please check with them.
*Registration required. Money Manager is provided free to help you manage your personal finances and is not intended to provide legal, tax or financial advice. You must be registered for Internet Banking. Terms and conditions apply.
Save the Change is a registered trademark of Lloyds Bank plc.

Apple Pay

Device and Card restrictions apply. Apple Pay is available on iPhone 6 and above, Apple Watch and iPads with Touch ID. Card restrictions include International accounts, non-personal accounts, Visa credit cards , Electron cards , additional credit card holders and customers under 13 years of age

Mobile Banking app

Available to Internet Banking customers with a UK personal account and valid registered phone number. Our app is available on devices running iOS or Android. (the app is not compatible with some older versions of the operating systems – check the App Store or Google Play for more details). Our app does not work on jailbroken or rooted devices. Device registration required. Terms and conditions apply. Mobile Banking services may be affected by phone signal.

Everyday Offers

Available to Lloyds Bank UK personal current account and credit card customers aged 18+ who are registered for Internet Banking. You’ll need to stay registered for Everyday Offers and keep your current account open to receive your cashback. Merchant offers and cashback amounts vary and must be activated through Internet Banking for use on your next purchase.

It’s On Us

Available to Lloyds Bank UK (excludes NI) personal current account and credit card customers aged 18+ who are registered for Internet Banking. To enter the It’s On Us free draw, you will need to be registered for Everyday Offers for up to a week and to have activated the It’s On Us offer. 1,001 debit or credit card transactions up to £500 will be reimbursed each week. It’s On Us terms and conditions.