Mobile Banking app and Internet Banking services

Payments to Ukraine

We'll refund our £9.50 fee where charged for payments sent to Ukraine. Please allow a few days for this to be paid back into your account.

Send money outside the UK

Learn digital skills

The Lloyds Bank Academy is a free service to help you make the most out of the internet.

Explore lessons

Further help

Find useful guides on how to use our secure Mobile Banking app and Internet Banking services.

Help with banking online

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).

Although you can give us instructions 24 hours a day, seven days a week through Internet Banking, Mobile Banking and PhoneBank® some of those instructions cannot be processed until the next working day. For example if the instruction is given after 10pm or at weekends or Bank Holidays.
We don’t charge you for Mobile Banking but your mobile operator may charge for some services, please check with them.

Save the Change is a registered trademark of Lloyds Bank plc.
 

Mobile Banking: We don’t charge you for Internet Banking but your mobile operator may charge for some services, please check with them. Services may be affected by phone signal and functionality. You must be registered for Internet Banking.

Mobile Banking app: Our Mobile Banking app is available to Internet Banking customers with a UK personal account and valid registered phone number. Our app is available to iPhone and Android users only and minimum operating systems apply, so check the App Store or Google Play for details. Our app does not work on jailbroken or rooted devices. Device registration required.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google LLC. Terms and conditions apply.