If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you would like to do in a few simple steps.

 

What can I do online?

Managing your accounts

Make regular payments

If you're looking to set up, amend or cancel reoccurring payments take a look at our guides to see what you can do.

Make one time payments

If you're looking to make a one time payment there's a few different options you could use.

What’s new in the app?

 

Rename your accounts

You can choose a different name for each of your accounts through the app. That helps you keep track of them and what they’re for. Simply click on the three dots of your account on the homepage and select ‘Rename Account’.

Manage your settings

Revew or amend your personal details, set up alerts and more.

View your balances

Log into your account to view all you Lloyds Bank accounts from the account overview page.

 

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).

Although you can give us instructions 24 hours a day, seven days a week through Internet Banking, Mobile Banking and PhoneBank® some of those instructions cannot be processed until the next working day. For example if the instruction is given after 10pm or at weekends or Bank Holidays.
We don’t charge you for Mobile Banking but your mobile operator may charge for some services, please check with them.
*Registration required. Money Manager is provided free to help you manage your personal finances and is not intended to provide legal, tax or financial advice. You must be registered for Internet Banking. Terms and conditions apply.
Save the Change is a registered trademark of Lloyds Bank plc.

Apple Pay

Device and Card restrictions apply. Apple Pay is available on iPhone 6 and above, Apple Watch and iPads with Touch ID. Card restrictions include International accounts, non-personal accounts, Visa credit cards , Electron cards , additional credit card holders and customers under 13 years of age

Mobile Banking app

Available to Internet Banking customers with a UK personal account and valid registered phone number. Our app is available on devices running iOS or Android. (the app is not compatible with some older versions of the operating systems – check the App Store or Google Play for more details). Our app does not work on jailbroken or rooted devices. Device registration required. Terms and conditions apply. Mobile Banking services may be affected by phone signal.

Everyday Offers

Available to Lloyds Bank UK personal current account and credit card customers aged 18+ who are registered for Internet Banking. You’ll need to stay registered for Everyday Offers and keep your current account open to receive your cashback. Merchant offers and cashback amounts vary and must be activated through Internet Banking for use on your next purchase.