Faster Payments Service maintenance

Faster Payments Service maintenance

On Saturday 11 February we’ll be upgrading our Faster Payments Service. We’re sorry, but you won’t be able to send or receive payments from 00:00 to 07:30 that day.

Remember, we’ll never call to tell you to move money to another account. And we’ll never send a message with a direct link asking you to log on or enter your personal or banking details.

How this may impact you

You can make up to a total of £25,000 in payments online every day. To send more, just visit any UK branch. How much you can send

Frequently asked questions

  • Daily payment limits

    There are daily limits to the amount of money you can send from your account.

    • You can make up to a total of £25,000 in payments online every day.
    • You can see what's left of your daily limit when you make a payment in our app or with Internet Banking.
    • Your limit resets at 11:59pm each day.

    How much can I send?

    Payment type

    How much you can send (per day)  

    See these guides

    Payment type

    Internal transfers

    Between your own Lloyds Bank current or savings accounts (including joint accounts).

    How much you can send (per day)  

    Online: no limits

    In branch: no limits

    Telephone: no limits

    See these guides

    Payment type

    Faster Payments

    Payments to another UK account will normally be sent this way.

    How much you can send (per day)  

    Online: up to £25,000

    In branch: up to £250,000 with valid identification

    Telephone: up to £10,000

    Payments set up today for a future date are counted towards today’s daily limit.

    See these guides

    Payment type

    Standing orders

    Lets you regularly send a set amount of money to another account.

    How much you can send (per day)  

    Online: up to £25,000

    In branch: up to £100,000

    Telephone: up to £10,000

    Standing orders set up today for a future date count towards today's daily limit. So do increases to existing standing orders.

    See these guides

    Payment type

    CHAPS

    These payments can only be made in branch and there's a £30 fee.

    How much you can send (per day)  

    In branch: no limits

    See these guides

    Payment type

    Cheque payments

    Make a payment by cheque. 

    How much you can send (per day)  

    No limits

    See these guides

    How much can I send?

    Payment type

    How much you can deposit (per day)  

    See these guides

    Payment type

    Cheque deposits

    Pay in a cheque with our app.

    How much you can deposit (per day)  

    Online: £5,000 per cheque, max £5,000 a day (app only)

    In branch: no limits

    See these guides

    How much can I send?

    Payment type

    How much you can withdraw (per day)  

    See these guides

    Payment type

    Cash withdrawals

    How much you can withdraw (per day)  

    Cashpoint®: up to £500 per day

    In branch: no limits, but please order large amounts in advance

    See these guides

    If you have an Under 19’s, or Private Bank account your limits may vary to the above.

    What counts towards my total daily limit?

    Your limit includes payments you send to people and organisations. It also includes new standing orders or any increases to existing ones. Payments you set up today for a future date are counted towards today’s daily total. So if you set up a payment or standing order for next week, it will count towards today's limit.

    Direct Debits don't count towards your total daily limit.

  • Payment type

    When the payment will be made

    See these guides

    Payment type

    Internal transfers

    Between your own Lloyds Bank current or savings accounts (including joint accounts).

    When the payment will be made

    Transfers are made instantly.

    See these guides

    Payment type

    Faster Payments

    Payments to another UK account will normally be sent this way.

    When the payment will be made

    Payments for the same day:

    Faster payments usually arrive within two hours (though it can take until the end of the next working day).

    Payments set up for a future date:

    We'll try to make the payment shortly after midnight on due date.

    See these guides

    Payment type

    Direct Debits and standing orders

    These are types of regular payment.

    When the payment will be made

    We'll try to make the payment shortly after midnight on the due date.

    See these guides

    Payment type

    CHAPS

    These payments can only be made in branch and there's a £30 fee.

    When the payment will be made

    Requests received before 4.25pm on a working day:

    • Payments to an external bank are guaranteed to arrive the same day
    • Payments to another Lloyds Banking Group account should arrive the same day. This isn't guaranteed.

    Requests received after 4.25pm will be processed the next working day

    See these guides

    Payment type

    Cheque deposits

    Pay in a cheque with our app.

    When the payment will be made

    The money will normally be in your account and ready to use by the end of the next working day.

    See these guides

    Payment type

    Cheque payments

    Make a payment by cheque.

    When the payment will be made

    We'll try to make the payment on the date the cheque is paid in.

    See these guides

    Important information for Direct Debits, standing orders, future-dated payments and cheque payments

    What if the due date falls on a weekend or bank holiday?

    If the payment date falls on a non-working day then we will try to make the payment on the next working day.

    What if there isn't enough money in my account?

    We'll try to make the payment shortly after midnight on the due date. If you don’t have enough funds in your account at that time, then we will try again after 2.30pm the same day.

    This gives you the chance to put extra money into your account. The money you pay in needs to be available to use straight away. So you could transfer money from another personal account you have with us or pay in cash over the counter.

    For standing orders and future-dated payments only - if there still isn't enough money in your account at 2.30pm, then we'll try one last time on the next working day, before rejecting the payment.

    If a payment takes you overdrawn (all types of payment)

    If you go overdrawn, you have until midnight to pay money into your account to avoid a daily overdraft fee for that day. Please see our rates and charges for details.

  • Types of regular payment

    • Direct Debits, standing orders and subscriptions are all used to pay bills or move money on a regular basis.
    • You can view and manage them in the app or Internet Banking.

    Regular payment types

    What it is

    Used for things like

    See these guides

    Regular payment types

    Direct Debit

    What it is

    • Lets a company take money from your account.
    • The amount can go up or down depending on how large the bill is.

    Used for things like

    • Utility bills
    • Gym memberships
    • Mobile phone contracts

    See these guides

    Regular payment types

    Standing order

    What it is

    • Lets you send a set amount of money to another account.
    • You control the amount of money you send.

    Used for things like

    • Moving money to a savings account
    • Paying someone in your family

    See these guides

    Regular payment types

    Subscription payment

    What it is

    • Lets a company charge your debit or credit card.
    • The amount can be the same each time, or can go up and down.

    Used for things like

    • Music and video streaming
    • Food memberships

    See these guides

Payment name checks

Make sure your payment goes to the right place when you pay someone for the first time.

Payments to Ukraine

We'll refund our £9.50 fee where charged for payments sent to Ukraine. Please allow a few days for this to be paid back into your account.

Banking online

More and more people are banking with us online. See what you can do in our app or on our website.

What you can do online

Improve your digital skills for free

The Lloyds Bank Academy is a free service to help you make the most of being online.

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).

Calls may be monitored or recorded to help us improve our quality of service.

 

Mobile Banking: We don’t charge you for Mobile Banking but your mobile operator may charge for some services, please check with them. Services may be affected by phone signal and functionality. You must be registered for Internet Banking. Terms and conditions apply.

Mobile Banking app: Available to Internet Banking customers with a UK personal account and valid registered phone number. Our app is available to iPhone and Android users only and minimum operating systems apply, so check the App Store or Google Play for details. Our app does not work on jailbroken or rooted devices. Device registration required.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google LLC. Terms and conditions apply.

Your rights when making payments in Europe (PDF, 333kb, opens in a new window)