If you are a new customer we may need you to prove your identity, existing customers may also need to prove their identity when opening additional accounts. To do this we require one document from the identity list and one document from the address list.
You can use one of the following documents to prove your identity:
You can use one of the following documents to prove your address:
If you've been contacted by our Retail Fraud department and need to visit your local branch with identification, here’s a list of acceptable ID to take with you (these must be originals, not photocopies).