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Our opening hours are Monday – Friday 8am-10pm, Saturday 8am-6pm, Sunday 10am-6pm. We will aim to contact you on the day you make the request within your preferred timeslot, if we receive you request outside of these hours we will call you at the requested time the next day.
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How we process your personal information

Your personal information will be held by Lloyds Bank plc, which is part of the Lloyds Banking Group. More information on the Group can be found at www.lloydsbankinggroup.com. It is important that you understand how the personal information you give us will be used. Therefore, we strongly advise that you read our full privacy notice, which you can find at www.lloydsbank.com/privacy or you can ask us for a copy. If you have any questions or require more information about how we use your personal information please contact us.

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