GEM - Core Banking Agreement
What is the Core Banking Agreement
The Core Banking Agreement (The Agreement) is the collective name for the documents that form your contractual agreement with us for the products and services covered by The Agreement, it includes your terms and conditions and supporting documents, such as application forms and mandates.
The Relationship Terms and Conditions, General Information on Payments, Charges & Contacts and Product & Services Terms & Conditions are set out below and can be viewed online at any time, and you can also download and save them. When these documents are updated, a new version will be added to this page so you can see all versions in one place.
Relationship Terms and Conditions
Relationship Terms and Conditions December 2025 (PDF, 560KB)