Privacy notice
Last updated in April 2023
Personal information and the law |
How personal information is used |
The control you have |
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Personal information and the lawThis section tells you who we are, what your personal information is, and how we get it. It explains how the law protects you by controlling what is allowed to happen to it. |
How personal information is usedThis section covers how to complain or withdraw your consent. It also tells you how you can get a copy of your personal information, or ask for it to be changed or removed. |
The control you haveThis tells you who we share personal information with. It explains what it's used for in marketing, to provide credit and to combat fraud - and how this can affect you. |
Personal information and the law |
How personal information is used8. Who we share your personal information with |
The control you have |
Our reasons for using your personal information |
What we use your personal information for |
Our legitimate interests |
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Our reasons for using your personal informationServing you as a customer |
What we use your personal information for |
Our legitimate interests |
Our reasons for using your personal information
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What we use your personal information for
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Our legitimate interests
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Our reasons for using your personal informationBusiness improvement |
What we use your personal information for |
Our legitimate interests |
Our reasons for using your personal information
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What we use your personal information for
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Our legitimate interests
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Our reasons for using your personal informationManaging our operations |
What we use your personal information for |
Our legitimate interests |
Our reasons for using your personal information
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What we use your personal information for
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Our legitimate interests
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Our reasons for using your personal informationManaging security, risk and crime prevention |
What we use your personal information for |
Our legitimate interests |
Our reasons for using your personal information
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What we use your personal information for
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Our legitimate interests
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Our reasons for using your personal informationBusiness management |
What we use your personal information for |
Our legitimate interests |
Our reasons for using your personal information
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What we use your personal information for
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Our legitimate interests
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Our reasons for using your personal information |
What we use your personal information for |
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Our reasons for using your personal information
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What we use your personal information for
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Our reasons for using your personal information
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What we use your personal information for
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Our reasons for using your personal information
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What we use your personal information for
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Our reasons for using your personal information
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What we use your personal information for
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Type of personal information |
Description |
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Type of personal informationFinancial |
DescriptionYour financial position, status and history |
Type of personal informationContact |
DescriptionYour name, where you live and how to contact you |
Type of personal informationSocio-Demographic |
DescriptionThis includes details about your work or profession, nationality, education and where you fit into general social or income groupings. |
Type of personal informationTransactional |
DescriptionDetails about payments to and from your accounts, and insurance claims you make. |
Type of personal informationContractual |
DescriptionDetails about the products or services we provide to you. |
Type of personal informationLocational |
DescriptionData we get about where you are. This may come from your mobile phone or the place where you connect a computer to the internet. It can also include shops where you buy something with your card. |
Type of personal informationBehavioural |
DescriptionDetails about how you use products and services from us and other organisations. |
Type of personal informationTechnical |
DescriptionDetails on the devices and technology you use, including your Internet Protocol (IP) address |
Type of personal informationCommunications |
DescriptionWhat we learn about you from letters and emails you write to us, and conversations between us. |
Type of personal informationSocial Relationships |
DescriptionYour family, friends, and other relationships |
Type of personal informationOpen Data and Public Records |
DescriptionDetails about you that are in public records such as the Electoral Register, and information about you that is openly available on the internet. |
Type of personal informationUsage Data |
DescriptionOther data about how you use your products and services. |
Type of personal informationDocumentary Data |
DescriptionDetails about you that are stored in documents in different formats, or copies of them. This could include things like your passport, driving licence, or birth certificate. |
Type of personal informationGender identity |
DescriptionInformation about the gender that you may identify as. |
Type of personal informationSpecial categories of personal information |
DescriptionThe law and other regulations treat some types of personal information as special. We will only collect and use these if the law allows us to do so:
You can read how we may use special types of personal information in the table ‘How the law protects you’. |
Type of personal informationChoices |
DescriptionAny permissions, consents or preferences that you give us. This includes things like how you want us to contact you or if you prefer large-print formats. |
Type of personal informationNational identifier |
DescriptionA number or code given to you by a government to identify who you are. This may be a National Insurance or social security number, or Tax Identification Number (TIN). |