Help & Support
I’ve forgotten my business card PIN
Here’s what to do if you’ve forgotten your business debit card or credit card PIN.
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Existing customers
Existing customers
Existing customers
Find out more
Specialist finance teams
Cash deposits & liquidity management
Here’s what to do if you’ve forgotten your business debit card or credit card PIN.
To view your debit card PIN in the business mobile app:
At the moment, this is for Apple users only.
If you can’t view your PIN in the app, we’ll send you a new one in the post.
To order a new PIN in the mobile app:
Or speak to us:
Call us on 0345 072 5555 (+44 1733 347 338 from outside the UK).
We’re open Monday to Friday 8am-5pm (except bank holidays), Saturday 9am-2pm.
Order a new PIN
We’ll need to send you a new PIN in the post. To order one, call us on 0345 602 2042.
We’re open Monday to Friday 9am-5pm (except bank holidays).