Help & Support

What’s new in Online for Business

Find out what we’ve been doing to improve your online banking experience.

Recent updates

Manage your standing orders in the business banking app

August 2023

You can now change or delete standing orders in the business banking app.

To do this:

  1. Select the account the standing order is paid from. 
  2. Select the three dots icon, then ‘Manage Standing Orders’.  
  3. Select the standing order. 
  4. Follow the steps on-screen to make changes to it or delete it.

Archive

  • April 2023

    You can now see your upcoming payments in Online for Business. This includes Direct Debits, standing orders and future-dated payments for the next 31 days.

    We’ve designed this new feature to help you plan and budget for the month ahead.

    Where to find it

    You’ll find it on the statement page in Online for Business.

    Online banking - Upcoming payments screen. A drop down menu showing a list of payments due before a date in August. The estimated number of payments in the next 31 days and the total value of the payments. This image also shows the payment timeline which includes, Direct debits, Standing orders and future-dated payments.
    New payments. We'll move these into the timeline above when we see that two payments have left your account. This image shows two new payments to British Gas and Lloyds Insurance. Below the new payments section is a section with the heading Irregular payments, these payments don't leave your account on a set date. This section shows an irregular payment to Hiscox with a previous payments amount of £34.99
    Online banking - Upcoming payments screen. A drop down menu showing a list of payments due before a date in August. The estimated number of payments in the next 31 days and the total value of the payments. This image also shows the payment timeline which includes, Direct debits, Standing orders and future-dated payments. New payments. We'll move these into the timeline above when we see that two payments have left your account. This image shows two new payments to British Gas and Lloyds Insurance. Below the new payments section is a section with the heading Irregular payments, these payments don't leave your account on a set date. This section shows an irregular payment to Hiscox with a previous payments amount of £34.99.

  • March 2023

    You can now go paper-free for business banking. This means you’ll get your statements delivered to your online banking inbox rather than through the post.

    Find out more about paper-free

    This image shows the a list of messages received to a customers secure inbox accessed in online banking. Customer is also able to manage document preferences.
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