Change your business address
If you're a full access user, you can update your business, registered, mailing and personal addresses within Online for Business and the Business banking app.
Order a replacement Business Debit Card
If your card is damaged, you can order a replacement here. If it’s lost or stolen, report this to us immediately.
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Give us a call and we’ll send you a replacement Business Debit Card.
We're open Monday to Friday, 8am to 6pm, and Saturday 9am to 2pm. This excludes bank holidays.
Call us on 0345 072 5555.
If you’re outside the UK, call +44 1733 347 338.
Online for Business guidance
To order a replacement Business Debit Card using Online for Business, you’ll need to log in. Log in to Online for Business
If you see the new look, use these steps
- Go to ‘More’ underneath the account you need the card for.
- Select ‘Manage this account’ then ‘Replace a card’.
- Complete the on-screen instructions and select ‘Submit’.
You’ll receive your replacement card in 5-7 working days.
If you don’t see the new look, use these steps
- Go to ‘More actions’ next to the account you need the card for.
- Select ‘Account services’ then ‘Request replacement card’.
- Complete the on-screen instructions and select ‘Submit’.
You’ll receive your replacement card in 5-7 working days.
Still need help?
To get you to the right place, we just need to check a few details with you.
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Do you have a named Relationship Manager?