Cancel a Direct Debit

Find out how to cancel a Direct Debit.

Steps to take

We'll guide you through it.

  • Depending on your level of access, you can cancel Direct Debits set up on your accounts.

    1. In the account details screen, find the account the Direct Debit is paid from.
    2. Select ‘More’ and ‘Direct Debits’.
    3. Open the Direct Debit you want to cancel and select ‘Delete’.

    You should also tell the company you're paying that you are cancelling the Direct Debit.

  • You can view and cancel Direct Debits if you have a role with the right permissions. Your administrator can assign a Direct Debit role for you.

    To cancel a Direct Debit:

    1. Log on to Commercial Banking Online.
    2. Go to ‘Manage payments’ and select ‘Direct Debits’.
    3. Enter the details for the account and select ‘Search’.
    4. Select the Direct Debit you want to cancel.
    5. Click ‘Cancel Direct Debit’.

    Follow the steps on screen to complete a security check 

    You'll find step-by-step help in the Help Centre. To get there, select the question mark at the top of any page in Commercial Banking Online.

    You should also tell the company you're paying that you are cancelling the Direct Debit.

To cancel a Direct Debit:

  1. Log onto Online for Business.
  2. Select ‘More Actions’ next to the account the Direct Debit is paid from.
  3. Choose ‘Direct Debits and standing orders’, then ‘Manage Direct Debits’.
  4. Find the Direct Debit you want to cancel.

You should also tell the company you're paying that you are cancelling the Direct Debit.

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Important Legal Information

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The products and services outlined on this site may be offered by legal entities from across Lloyds Banking Group, including Lloyds Bank plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc and Lloyds Bank Corporate Markets plc are separate legal entities within the Lloyds Banking Group.

Lloyds Bank is a trading name of Lloyds Bank plc, Bank of Scotland plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no.2065. Bank of Scotland plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Lloyds Bank Corporate Markets plc. Registered office 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 10399850. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278, 169628 and 763256 respectively.

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