Help & Support
Cancel a Direct Debit
Find out how to cancel a Direct Debit.
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Existing customers
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Find out how to cancel a Direct Debit.
To cancel a Direct Debit:
You should also tell the company you're paying that you are cancelling the Direct Debit.
You can view and cancel Direct Debits if you have a role with the right permissions. Your administrator can assign a Direct Debit role for you.
To cancel a Direct Debit:
Follow the steps on screen to complete a security check
You'll find step-by-step help in the Support Centre. To get there, select the question mark at the top of any page in Commercial Banking Online.
To get you to the right place, we just need to check a few details with you.