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Help & Support

Business help and support

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Account management

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Most popular support queries

Changing access to accounts

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Finding your IBAN and BIC

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Log on to Online for Business

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Changing business address

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Closing a business account

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Support through financial difficulty

Facing financial difficulty as a business can be a challenge. We can help you on the road to recovery.

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Should the worst happen we are here to help and give you guidance and support when you need it most.

Bereavement support

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We want to make banking as easy as possible for you. Find out how we can support your everyday banking needs.

Accessibility and disability

Support with mental health

Whatever is on your mind at the moment, Lloyds Bank, in partnership with Mental Health UK and Money and Mental Health Policy Institute can offer our business customers support and advice.

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Practical guides to support you in developing your business – from starting up through to growing and managing your operation.

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Important Legal Information

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds and Lloyds Bank are trading names of Lloyds Bank plc, Bank of Scotland plc, Lloyds Bank Corporate Markets plc and Lloyds Bank Corporate Markets Wertpapierhandelsbank GmbH.

The products and services outlined on this site may be offered by legal entities from across Lloyds Banking Group, including Lloyds Bank plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc and Lloyds Bank Corporate Markets plc are separate legal entities within the Lloyds Banking Group.

Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Bank of Scotland plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Lloyds Bank Corporate Markets plc. Registered office 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 10399850. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278, 169628 and 763256 respectively.

Lloyds Bank Corporate Markets Wertpapierhandelsbank GmbH is a wholly-owned subsidiary of Lloyds Bank Corporate Markets plc. Lloyds Bank Corporate Markets Wertpapierhandelsbank GmbH has its registered office at Thurn-und-Taxis Platz 6, 60313 Frankfurt, Germany. The company is registered with the Amtsgericht Frankfurt am Main, HRB 111650. Lloyds Bank Corporate Markets Wertpapierhandelsbank GmbH is supervised by the Bundesanstalt für Finanzdienstleistungsaufsicht.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.

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Help and support

Popular help queries

More support

Online banking

New customers

Other online services

Existing customers

Find out more

Mobile app existing customers

Accounts and savings

Find out more

Business account holders

Borrowing

Find out more

Invoice Finance customers

Business cards

Take payments

Existing customers

Card readers

International trade

Existing customers

Existing trade customers

Insurance

Find out more

Public Liability Insurance

Business guidance

Useful resources

Good things are happening in British business

Corporate solutions

Useful resources

Insights for corporates and institutions

Business help and support

Explore our help centre

Account management

Online banking

Making payments

Taking card payments

Cards and PINs

Security and fraud

Most popular support queries

Changing access to accounts

Finding your IBAN and BIC

Log on to Online for Business

Changing business address

Closing a business account

Report fraud on your business accounts

Still need help?

Find a phone number

Support through financial difficulty

Help with bereavement

Accessibility and disability support

Support with mental health

Contact us on X (formerly Twitter)

Explore our business guides

Important Legal Information

Existing customers expandable section Existing customers

Banking with us expandable section Banking with us

About us expandable section About us

Existing customers

Banking with us

About us