Cardnet help and support

Help us direct your enquiry to the right team. Please select a query from the lists below, or speak to someone from our dedicated customer team on 01268 567 100. Lines are open 8am to 9pm Monday to Saturday.

Guides and resources

Our how-to-guides and resources will help you get started with card payments, run reports and stay compliant.

Guides and resources

Contact Cardnet

Existing customers

Telephone - 01268 567 100

Lines are open 8am to 9pm Monday to Saturday.

New Customers

Telephone - 0330 134 7976

Lines are open 9am to 5pm Monday to Friday.

Or email: cardnetsalescentre@lloydsbanking.com

Or request a call back

By post

Cardnet Merchant Services
Phoenix House
Christopher Martin Road
Basildon
Essex
SS14 3EZ