Reporting with Cardnet
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We’ve made improvements to our Clientline Reporting tool and changed its name to Clientline Enterprise. The new tool has a fresh look, allows you to create more detailed reports than before and is easier to use.
You’ll be able to use Clientline Reporting until 15 March 2023 but you’ll no longer be able to access it after this date and will need to set up your groups and your regular scheduled reports using Clientline Enterprise before then.
Also, from 15 March 2023, statements will not be available in Business Track and will need to be accessed through Clientline Enterprise.
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Clientline Enterprise user guide
Get started with Clientline Enterprise![]()
Clientline Enterprise Frequently Asked Questions
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Clientline Enterprise top reports
Use our short video guides to help you view detailed card transaction data and generate reports in ClientLine.
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How to enrol on Business Track or ClientLine
See what information you need to enrol.![" "]()
How to access ClientLine
Find out how to log on and use ClientLine for reporting.![" "]()
Accessing and using ClientLine
Get started with ClientLine to track, manage and analyse your card transactions.![" "]()
Benefits of ClientLine
How to manage your merchant account online and take control of your day-to-day business.![" "]()
Viewing your charges
A guide to reviewing your charges and running reports.![" "]()
Already registered for Business Track?
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Contact Cardnet
For technical support please use the following contact details:
Call: 01268 567 100.
Lines are open Monday to Saturday, 8am to 9pm.
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These short videos and PDF guides will help you access your Remote Access Portal (RAM) to keep track of your transactions.
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How to log in to RAM
What you’ll see when you log on.![" "]()
RAM Merchant profile overview
How to access your details in RAM.![" "]()
How to access your statement
Where you can find your online statements.![" "]()
How to reconcile your sales activity
Learn about reviewing your sales activity in RAM.![" "]()
Understanding your accounts
Find out about your different accounts and the information they hold.![" "]()
Your interchange summary
Learn about interchange fees and where to view them online.![" "]()
How to review your chargebacks
View and work your chargebacks online.![" "]()
RAM quick reference guide
This guide is to help you better understand and use the RAM reporting service.![" "]()
Cardnet statement
A guide to understanding your statement.![" "]()
Breakdown of merchant charges
How to view your Merchant Service Charge (total cost per transaction) and interchange fee at transactional level.![" "]()
Already registered for RAM?
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Contact Cardnet
For technical support please use the following contact details:
Call: 01268 567 100 quoting your Merchant Number.
Lines are open Monday to Saturday, 8am to 9pm.
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See a high-level overview of your payments and transactions including underlying interchange costs, access your reporting and download statements of your monthly fees and charges.
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Get started with Merchant Portal
Speak to our Business Management team to get started with Merchant Portal today.
01268 567 100.![" "]()
Already registered for Merchant Portal?
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Contact Cardnet
For technical support please call us on 01268 567 100 quoting your Merchant Number.
Lines are open Monday to Saturday, 8am to 9pm.
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Merchant Portal overview
A useful summary of how to use Merchant Portal![" "]()
Merchant Portal transactions
How to view your sales activities in Merchant Portal![" "]()
Merchant Portal User Guide
Everything you need to access your key account information in Business Track.
Getting started with Business Track
Find out how to access and use Business Track
Accessing and using Business Track
How to log on and find your way around the Business Track online portal.
Already registered for Business Track?
Contact Cardnet
For technical support please use the following contact details:
Call: 01268 567 100.
Lines are open Monday to Saturday, 8am to 9pm.
Getting started with Cardnet
Our ‘how to’ videos and helpful PDF guides will get you up and running in no time.
Staying secure and compliant
Everything you need to know to keep your business secure and compliant while taking payments with Cardnet.