Security and compliance

Payment Card Industry Data Security Standard (PCI DSS) are a set of mandatory security requirements designed to ensure merchants process, transmit and store cardholder data securely. Complying with PCI DSS is mandatory. Information below will assist you in becoming compliant and the process to be followed.

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How to log on to your PCI DSS portal
What you’ll need to access the portal for the first time.

Watch the video

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How to set up your PCI DSS merchant profile
When you first log on, you’ll need to set up your profile.

Watch the video

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How to personalise your PCI DSS portal User ID
Personalise your access settings including user name and password.

Watch the video

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PCI DSS Compliance
Find out more about your PCI DSS requirements and how to stay compliant. 

Go to PCI DSS compliance

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PCI DSS enquiries
We have a dedicated team to help you meet and maintain your annual PCI DSS compliance reporting obligations. If you have any questions please contact us.

Contact us about PCI DSS

Cardnet FAQs

Cardnet FAQs

Get answers to the most-commonly asked questions about taking payments with Cardnet.

FAQs
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Getting started with Cardnet

Our ‘how to’ videos and helpful PDF guides will get you up and running in no time.

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Reporting with Cardnet

Useful guides and videos to help you access our online reporting tools and set up your reports quickly and easily.

Set up reporting Set up reporting

Important legal information

Cardnet® is a registered trademark of Lloyds Bank plc.

We may monitor or record calls to make sure we have carried out your instructions correctly and to help improve the quality of our service.

Please remember we cannot guarantee the security of messages sent by email.

Lloyds Bank plc and Bank of Scotland plc (member of Lloyds Banking Group) are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Authorisation can be checked on the Financial Services Register at www.fca.org.uk