Card readers
Accept card payments with our wide range of face-to-face solutions.
Get support with logging on to Online for Business. If you are a new user, please follow the steps for first-time log on. If you are an existing user and unable to log on you will find guidance in the Log on support section. You can also get support with using your card reader.
Not registered? Find out how to register for Online for Business.
This is a security feature. Trusting your browser makes logging on quicker as you will only need to key in characters from your memorable information and won’t need to use your card and reader.
You’ll eventually be asked to trust the browser on your device.
If you log on using a different browser or device, the trusted status won’t carry over and you’ll be asked again if you want to trust the device.
If you don’t know your PIN, you’ll need to call us to order a new one. Call us on 0345 072 5555, or (+44) 1733 347 338 from abroad. Lines are open Monday to Friday, 7am to 8pm, and Saturday 9am to 2pm. This excludes bank holidays.
If you know the PIN but it’s not working, you’ll need to unlock your PIN.
To do this:
This can only be done at UK ATMs; if you are outside of the UK, you'll need to call us and we'll order a new PIN for you. Call us on (+44) 1733 347 338 from abroad. Lines are open Monday to Friday, 7am to 8pm, and Saturday 9am to 2pm. This excludes bank holidays.
Card readers generate unique, one-time passcodes used to identify you and to confirm some of your online banking activities, especially payments.
We’ll prompt you each time you need to use it. Simple on-screen instructions will always guide you through the steps to take.
Your card reader holds no personal information about you and does not need to be connected to a computer.
If you have allowed up to 10 working days to receive what’s needed, please call us on 0345 300 0116, or (+44) 1733 232 030 from abroad. Lines are open Monday to Friday, 7am to 8pm, and Saturday, 9am to 2pm, excluding bank holidays.
Call us on 0345 300 0116 or (+44) 1733 232 030 from abroad. Lines are open Monday to Friday, 7am to 8pm, and Saturday, 9am to 2pm, excluding bank holidays.
You’ll need to apply for each business separately via the Register for Online for Business page. You must use the User ID you currently use.
New accounts that sit within businesses that have already been registered for will automatically be available to view when you log on.
Yes, if you use Lloyd’s internet banking for your personal accounts, you can log on to Online for Business using your personal Internet Banking details.
You will also be able to use your Personal or Business Banking Debit Card in your card reader - just remember the last 5 digits of the card must match the digits shown on the screen. Click in the box and amend if needed.
Trusted device is a security feature that will authenticate the device and browser that you are using. It will allow you to choose to just use your memorable information when logging on to Online for Business.
Call us on 0345 300 0116 or (+44) 1733 232 030 from abroad.
Lines are open Monday to Friday, 7am to 8pm, and Saturday, 9am to 2pm, excluding bank holidays.