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Change who can access your accounts
Tell us who can access your accounts and what they can do.
There are two ways you can make this change
Log on to Online for Business
Already registered? Just log on, go to ‘Admin’ then ‘User settings’ to get started.
Use our new Make a Change service
Ideal if you don’t use Online for Business. And you can make other changes at the same time.
Help with changing account access
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You can give people full or limited access to your business accounts
Full
Limited
Full
Make payments
Limited
Full
Talk to us about your business account
Limited
Full
Access Online for Business
Limited
Full
Apply for products, such us a loan, overdraft or savings account
Limited
Full
Authorise changes, such as updating your address
Limited
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They tell us how many people are needed to approve changes to your business account.
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How can I find out who needs to approve? How can I find out who needs to approve? expandable section
Your approvers are the people listed as signatories on your mandate. A mandate shows who is named on your account and what they can do.
The number of approvers you need is on your mandate.
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If you need a copy of your mandate, try asking a colleague in your business first. Otherwise you can get in touch with us.
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You may be in a situation where the people on your mandate can’t approve your changes. For example, if a signatory has left the business but is still on your mandate.
In cases like this, the form will give you the option to complete and upload a board resolution. Feel free to save your progress at this point and come back later.
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If you can’t complete an online form, please get in touch. One of our team will be able to help.