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Support for existing customers
Should you be thinking of closing your Cardnet Merchant account, we’re here to help. Please speak to one of our team on 0800 161 5393. Lines are open 9am to 5pm Monday to Friday.
New Customers - 0330 134 7976
Lines are open 9am to 5pm Monday to Friday.
Existing customers - 01268 567 100
Lines are open 8am to 9pm Monday to Saturday.
Get answers to the most-commonly asked questions about taking payments with Cardnet.
Cardnet® is a registered trademark of Lloyds Bank plc.
We may monitor or record calls to make sure we have carried out your instructions correctly and to help improve the quality of our service.
Please remember we cannot guarantee the security of messages sent by email.
Lloyds Bank plc and Bank of Scotland plc (member of Lloyds Banking Group) are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Authorisation can be checked on the Financial Services Register at www.fca.org.uk