Our guides

Register for online banking

Start banking online with us for the first time.

How to register

Log in to online banking

Ready to go? Learn how to log in to online banking.

How to log in

Reset log in details

It's simple to reset your details or find your User ID.

How to reset your details

For Halifax customers moving across to the Lloyds app

You can continue managing your accounts in the Lloyds app by following these steps.

Step 1. Get started in the Halifax app. Image of mobile phone screen with the Halifax logo and an arrow to the Lloyds logo.

Open the Halifax app and select the message to start your move to Lloyds.

Step 2. We'll get you set up and verified. Image of mobile phone displaying the Lloyds logo with the message You're all set.

We'll take you to the Lloyds app and in a few quick steps, you'll be set up. You can use biometrics and continue using your existing password and memorable information.

Step 3. Everything will be waiting for you in the Lloyds app. Image of mobile phone displaying Halifax accounts in the Lloyds app.

The Lloyds app looks and works a lot like the Halifax app, so it should feel familiar straight away. Your accounts and policies will be there ready for you to manage, just as you do today.

Getting started online

 

Mobile banking app

Join our 10 million app users.

  • Simple and secure login.
  • Set up handy notifications.
  • Message us online.

Online banking

Log in to view or manage your accounts on our website.

Log in

Register

Mobile banking app

Join our 10 million app users.

  • Simple and secure login.
  • Set up handy notifications.
  • Message us online.

Continue to app

Online banking

Log in to view or manage your accounts on our website.

Log in

Register

How to resolve common online banking issues

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Meet our app spaces

From everyday banking to long term goals, get an at-a-glance overview of what's important to you.

Explore spaces

Rewards

With Rewards, enjoy up to 15% cashback and discounts at selected retailers, plus entry into monthly prize draws and more.

More about Rewards

Biometric login

Biometrics use your fingerprint or face recognition to make logging into our app faster and more secure.

More about biometrics

Everyday banking

More and more people are banking with us online. See what you can do in the mobile banking app or online.

What you can do online

Everyday banking

More and more people are banking with us online. See what you can do in the mobile banking app or online.

What you can do online