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Learn more about your policy documents, how to make a claim and more.
If you have registered for Internet Banking, you can now view your cover details there. Just sign in to check:
It will be on any letters we have sent you or you can log on to Internet Banking to see it. It will always start with 3 letters (e.g. HBP123456789).
If you are working from home using a computer, doing paperwork or phone calls, you do not need to let us know. For other types of work you are doing from home (for example, hairdressing or making things), please call us to let us know and we will check if you are covered.
We will pay claims where your contents are lost or stolen while you are moving home as long as they are being moved within the United Kingdom by a professional removal firm. Your contents will also be covered while they are being stored by the firm for up to three days.
It also covers accidental damage if you have chosen Silver or Gold cover.