Help for existing customers

If you already have a life insurance or critical illness cover policy with us, you can find help here.

Policy help

Any questions?

If you have any questions or you’d like help with your policy, check our FAQs for more info.

If you can’t find what you need, you can contact Scottish Widows. They’ll be happy to help.

 

Get up to £100 cashback with our insurance

Take care of what you value most, and we'll take care of you - a cashback reward with our range of insurance products: home, motor and life.

£50 cashback for two eligible insurance policies and £100 for three eligible policies.

If you purchase or renew a policy between 02 April 2024 and 02 July 2024. The policy needs to be held on 02 August 2024.

You must purchase new policies directly from Lloyds Bank online, by phone or in a branch. The policy cannot be purchased through a price comparison website.

More about our cashback offer

Terms and Conditions apply

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Let our experts take care of it

Our life insurance is arranged by Scottish Widows. They are a part of Lloyds Banking Group, like us. Scottish Widows are our life insurance experts, and they have been protecting what matters most for over 200 years.

Scottish Widows are:

  • Reliable - Scottish Widows paid out 98% of claims in 2022. That’s £199m in total.
  • Experienced - Scottish Widows has been protecting customers for over 200 years. So you’re in safe hands.
  • Supportive - Scottish Widows works closely with partners like Macmillan. They help make sure our customers get the right help, at the right time. 
98% of claims paid in 2022 with umbrella image

Further information