Service status

Check on any planned work we’ve got coming up and what it might mean for you.

How our services are looking

Mobile Banking App

We’re working on our Mobile Banking app on the dates shown below.

Sunday 13 October 01:00 until 05:00

During this time, you won't be able to:

  • Make transfers between accounts, pay bills or make UK payments​
  • Set up new payments, change or cancel existing payments​
  • Set up, change or cancel standing orders or direct debits
  • Apply for new accounts or upgrade existing accounts
  • Apply for a new overdraft facility or amend an existing one​
  • Order travel money​

Saturday 19 October 00:00 until 06:30

During this time, you won't be able to send any payments through our app.

You’ll still be able to use your debit card and transfer money between your own accounts as normal. Payments coming into your account, standing orders and Direct Debits won’t be affected.

We’re sorry these services won’t be available during this time.

Internet Banking

We’re working on Internet Banking on the dates shown below.

Sunday 13 October 01:00 until 05:00

During this time, you won't be able to:

  • Make transfers between accounts, pay bills or make UK payments​
  • Set up new payments, change or cancel existing payments​
  • Set up, change or cancel standing orders or direct debits
  • Apply for new accounts or upgrade existing accounts
  • Apply for a new overdraft facility or amend an existing one​
  • Order travel money​

Saturday 19 October 00:00 until 06:30

During this time, you won't be able to send any payments through Internet Banking.

You’ll still be able to use your debit card and transfer money between your own accounts as normal. Payments coming into your account, standing orders and Direct Debits won’t be affected.

We’re sorry these services won’t be available during this time.

Branch Network

Opening hours may change at short notice. If you do need to visit us in branch, please check our branch finder for the latest opening hours before you visit.

Cashpoints®

There’s no work in the diary.

Debit cards

There's no work in the diary.

Credit cards

There's no work in the diary.

Telephone Banking

Our wait times are longer than usual. Please bear with us and we will answer your call as soon as we can.