Service status

Check on any planned work we’ve got coming up and what it might mean for you.

How our services are looking

Mobile Banking

We’re carrying out some important work on Saturday 20 April between 02:00 and 05:00.

We’re sorry, but our app won’t be available during this time. You’ll still be able to use your cards as normal.

If you need to speak to us urgently while the app is unavailable, please call 0345 300 0000

Internet Banking

We’re carrying out some important work on Saturday 20 April between 02:00 and 05:00.

We’re sorry, but Internet Banking won’t be available during this time. You’ll still be able to use your cards as normal.

If you need to speak to us urgently while Internet Banking is unavailable, please call 0345 300 0000

Branch Network

Opening hours may change at short notice. If you do need to visit us in branch, please check our branch finder for the latest opening hours before you visit.

Cashpoints®

There’s no work in the diary.

Debit cards

There’s no work in the diary.

Credit cards

There’s no work in the diary.

Telephone Banking

Our wait times are longer than usual. Please bear with us and we will answer your call as soon as we can.