Service status

How our services are looking

You can see how well our services are currently working below. You can also check on any planned work we’ve got coming up and what it might mean for you.

If something isn't working and it looks like it should be, please let us know.

Internet Banking

We’re working on Internet Banking on the following date. 

Sunday 26th September at 5pm until 6pm. It means you won’t be able to:

  • Arrange a mortgage in principle

We’re sorry it’ll be unavailable during this time.

All our other services will be available.

Mobile app

We’re working on Mobile Banking on the following date.

Sunday 26th September at 5pm until 6pm. It means you won’t be able to:

  • Arrange a mortgage in principle

We’re sorry it’ll be unavailable during this time.

All our other services will be available.

Branch Network

The safest way to bank with us right now is from home, either using our app or through Internet Banking.

Opening hours may change at short notice. If you do need to visit us in branch, please check our branch finder for the latest opening hours before you visit.

Cashpoints®

This service is working normally.

There’s no work planned.

Debit cards

This service is working normally.

There’s no work planned.

Credit cards

This service is working normally.

There’s no work planned.

Telephone Banking

Our wait times are longer than usual. Please bear with us and we will answer your call as soon as we can. 

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).