Service status

How our services are looking

You can see how well our services are currently working below. You can also check on any planned work we’ve got coming up and what it might mean for you.

If something isn't working and it looks like it should be, please let us know.

Telephone Banking

Due to a high number of colleagues currently having to self isolate, our wait times are longer than usual. Please bear with us and we will answer your call as soon as we can. 

Internet Banking

This service is working normally.

There’s no work planned.

Mobile app

This service is working normally.

There’s no work planned.

Branch Network

The safest way to bank with us right now is from home, either using our app or through Internet Banking.

Opening hours may change at short notice. If you do need to visit us in branch, please check our branch finder for the latest opening hours before you visit.

Cashpoints®

This service is working normally.

There’s no work planned.

Debit cards

This service is working normally.

There’s no work planned.

Credit cards

This service is working normally.

There’s no work planned.

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).