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Features and benefits
Worldwide family travel insurance
Multi-trip travel cover for you (up to age 80) and your family (subject to eligibility).
- Includes cancellation, medical costs and personal belongings cover
- Cover for winter sports, golf equipment and UK breaks
- There is some COVID-19 travel cover - Travel Insurance COVID cover information
- If you have any pre-existing medical conditions, see Worldwide travel insurance
AA Breakdown Family Cover
- Roadside Assistance across the UK, Channels Islands and Isle of Man
- Family cover - Breakdown family cover that offers cover for you and eligible family members in most vehicles whether travelling as a driver or passenger
- At Home - If you and your eligible family member’s vehicle breaks down at home
- National Recovery - We’ll help you or your family finish the journey (conditions apply)
Mobile phone insurance
Worldwide cover for your mobile phone.
- Covers one phone per account holder
- Covers breakdown, faults, accidental damage, loss and theft up to £2,000
Choose a lifestyle benefit each year
Choose from either 12 months of Disney+, 6 cinema tickets, an annual digital Coffee Club and Gourmet Society membership or an annual magazine subscription
Earn monthly credit interest
When you pay out two different Direct Debits each month.
- 1.50% AERAnnual Equivalent RateThe Annual Equivalent Rate illustrates what the interest rate would be if interest was paid and compounded each year. The AER allows you to compare different offers easily. (1.49% grossCloseGross rateGross rate means that we will not deduct tax automatically from your interest. You are responsible for paying any tax due to HM Revenue and Customs. p.a.) variable credit interest on balances between £1 and £3,999.99
- 3.00% AERAnnual Equivalent RateThe Annual Equivalent Rate illustrates what the interest rate would be if interest was paid and compounded each year. The AER allows you to compare different offers easily. (2.96% grossCloseGross rateGross rate means that we will not deduct tax automatically from your interest. You are responsible for paying any tax due to HM Revenue and Customs. p.a.) variable credit interest on any part of the balance between £4,000 and £5,000
- You won’t earn interest on any part of your balance over £5,000
Exclusive access to savings accounts
As a Club Lloyds customer you can take advantage of preferential rates on our saving accounts
- Club Lloyds Monthly Saver
- Club Lloyds Advantage Saver
- Club Lloyds Advantage ISA Saver
- Club Lloyds Saver
- For the interest rate on each account, see Exclusive savings accounts
Access to mortgage offers
- Exclusive Club Lloyds rate discount - you could get a 0.20% discount off the initial rate. Offer applies to first time buyers, customers who are switching their mortgage to us or moving home
- Cashback – you could also earn £250 cashback when purchasing a home with an A or B Energy Performance Certificate (EPC)
Offers can be withdrawn at any time. Exclusions and conditions apply.
Other exclusive banking offers
Take advantage of some of our other Club account offers
- Travel money - As a Club Lloyds customer you get preferential exchange rates when ordering travel money
- Smart Start account - A spending and savings account for 11-15 year olds, with no fees or charges
Get up to 15% cashback
Get up to 15% cashback when using your Visa Debit Card at selected retailers. Retailer offers and cashback amounts vary. Terms and conditions apply
Platinum insurance benefits
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Worldwide multi-trip travel insurance administered by AWP Assistance UK Ltd (Allianz Assistance) and underwritten by AWP P&C SA.
Changes to the Travel Insurance benefit
From 13 December 2023 there will be some changes to the benefits that come with this account.
Before you decide if this account is right for you, read the Guide to Changes (PDF, 186KB). Some of these changes may affect what you're covered for from the change date. Below are some key changes affecting this cover:
- Medical conditions that aren't all on the travel policy “no screen" list must be declared and cover agreed with the insurer. As they do not class a 'hip replacement' as a medical condition it will be removed from the list and you may need to contact Allianz to see if they can cover you. This will depend on the reason for your hip replacement and the guide explains more about this.
- Allianz are making it clearer that where you’ve booked and paid for a group to travel, they’ll only cover costs for people who they insure under the policy.
- There’s Financial Failure cover as part of the existing Travel Insurance. This may be needed if an end supplier that you’ve booked travel or accommodation with becomes insolvent. The provider of this cover and contact numbers will change but this won’t affect what you can claim for and the guide has more details.
Important information
Cover for any medical conditions under this policy: you may need to declare these, agree cover with Allianz Assistance and an additional premium may apply. If this affects you contact Allianz Assistance directly to find out more.
You might want to visit the MoneyHelper service, which lists firms offering travel insurance for customers with medical conditions. This could help if you’ve been offered cover with a high premium, been refused, or have had cover cancelled due to medical conditions. Think about what might suit your needs best and who you need specialist cover for. For more information access the directory, or call them on 0800 138 7777 (Mon – Fri 8am to 6pm).
Club Lloyds Platinum benefit - Travel insurance
Some key benefits
Some important exclusions
Some key benefits
- Covers certain Winter Sports
- Covers UK leisure travel when two or more consecutive nights accommodation is booked
- Comprehensive cover including:
-Emergency medical cover (up to £10,000,000)
-Cancellation or curtailment cover (up to £5,000)
-Personal accident cover (up to £30,000)
-Baggage cover (up to £2,500, £500 of which for valuables)
-Travel disruption cover (up to £5,000)
- Multi-trip Worldwide travel cover for you and your family (includes, if eligible, your spouse, civil partner or partner and children)
- 24/7 GP telephone service and video consultation service
Some important exclusions
- All cover stops on your 80th birthday. As long as you are under 80 your spouse, civil partner or partner will also be covered until they reach 80
- Medical conditions that you and anyone to be covered have, or have had, if they are not all on the ‘No Screen Conditions’ list must be declared and cover agreed with the insurer (there may be an additional premium if the insurer agrees to cover the condition(s))
- £75 excess per adult per incident may apply
- Children must be 18 or under, 24 or under if they’re in full time education
- Children must travel with you, your spouse, partner or civil partner or a responsible adult.
- The standard maximum trip duration is 31 consecutive days (for Winter Sports maximum 31 days cover in any calendar year)
- There is no cover if travelling against the advice of the Foreign, Commonwealth & Development Office (FCDO) or other regulatory authority
- There is no cover if you cannot travel or choose not to travel because the FCDO, or any other equivalent government body in another country advises against travel due to a pandemic
Keep in mind the cover is provided whilst you are a United Kingdom resident and are registered with a Doctor in the United Kingdom.
Read the policy documents for full details and exclusions (PDF, 4.7MB)opens in a new tab
We will also provide you with the Insurance Product Information Booklet (PDF, 1.1MB)opens in a new tab as part of the account application process.
Claims and assistance
You can access your packaged bank account benefits, view policy details and make a claim in the app and via Internet Banking.
- For app, click on ‘view account benefits’ from the more button or search for ‘account benefits’.
- For Internet Banking head to the ‘account benefits’ section.
You can also make a claim by calling Platinum Membership Services on 0345 850 5300
Call 0345 850 5300If you’re abroad and need assistance, you can call our 24 hour assistance helpline on +44 (0) 208 239 4010
You can also visit our payment disputes page, for help if your travel has been disrupted.
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AA Breakdown Family Cover is provided by Automobile Association Developments Limited (trading as AA Breakdown Services).
Changes to AA Breakdown Family Cover benefit
From 13 December 2023 there will be some changes to the benefits that come with this account.
Before you decide if this account is right for you, read the Guide to Changes (PDF, 186KB). Some of these changes may affect what you're covered for from the change date. Below are some key changes affecting this cover:
- The AA will change some of their general exclusions and conditions. and they’ll include a right to refuse to provide services where you haven’t maintained the vehicle. For example, where you haven’t permanently repaired a fault following a temporary AA fix.
- There will be a new definition of UK introduced which will include Channel Islands and Isle of Man. For Channel Island residents this means there will no longer be restrictions on where you’re recovered to, if the AA can’t fix the vehicle at the roadside. The AA will provide recovery to any single destination of your choice in the UK, no matter where you live or break down.
Club Lloyds Platinum benefit - AA Breakdown cover
Some key benefits
Some general rights to refuse service
Some key benefits
- Roadside Assistance
- Cover for the account holder and eligible family members, not the vehicle
- Service is only available in the UK, Channel Islands and Isle of Man
- At Home
- National Recovery
With AA Breakdown Family Cover, there’s cover for account holders and certain family members in vehicles, whether you or they are the driver or the passenger. Family members must live at the account holder’s home address or be temporarily living away from that address, but still within the UK (e.g. students).
Eligible family members will include your:
- Partner*
- Parents**
- Siblings***
- Grandparents
- Children****
- Other family members*****
You’ll all be covered as drivers or passengers in most vehicles, including cars, motorbikes and vans.
* including spouse, civil partner, fiancé/fiancée
** including stepparents, foster parents, father in-law, mother in-law
*** including brothers, sisters, brother in-law, sister in-law, step-sisters, step-brothers
**** including stepchildren, foster children, grandchildren, son in-law, daughter in-law
***** including aunts, uncles, nieces, nephews and first cousins
Some general rights to refuse service
- The same or similar cause of breakdown attended by our mechanic in the last 28 days
- Faults due to lack of routine maintenance
- The account holder, any joint account holder or eligible family member must be with the vehicle when it breaks down and when the mechanic arrives
- To keep a vehicle roadworthy, it must be taxed, insured and have a valid MOT
- There's no cover when travelling in a car, van, minibus or motorcycle exceeding the weight restriction of 3.5 tonnes and max width restriction of 8ft 3in (2.55m).
AA Breakdown Family Cover FAQ's
Read the policy documents for full details and exclusions (PDF, 4.7MB)opens in a new tab
We will also provide you with the Insurance Product Information Booklet (PDF, 1.1MB) opens in a new tab as part of the account application process.
Assistance and emergencies
If you break down on the road, call the AA direct on 0800 783 0543Call 0800 783 0543 or Platinum Membership Services on 0345 850 5300Call 0345 850 5300.
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Mobile phone insurance is administered by Lifestyle Services Group Limited with a single insurance provider, Assurant General Insurance Limited.
Club Lloyds Platinum benefit - Mobile phone insurance
Some key benefits
Some important exclusions
Some key benefits
- Insures one phone on a sole account and two phones from joint accounts
- Repair or replacement phone up to a maximum of £2,000 (including VAT)
- Covers loss, theft,damage or breakdown (including faults)
Some important exclusions
- Excess is £100
- No more than two successful claims per account holder in any 12 month period
- If you make a valid claim for a replacement handset, you will receive a refurbished device which has been through a comprehensive checking process to ensure it’s in full working order
Keep in mind unauthorised network charges are only covered in the event of a successful loss/theft claim.
Keep in mind you’ll need to pay a contribution of £100 each time you make a successful claim (this is the excess).
Read the policy documents for full details and exclusions (PDF, 4.7MB)opens in a new tab
We will also provide you with the Insurance Product Information Booklet (PDF, 1.1MB) opens in a new tab as part of the account application process.
It’s recommended that you register your phone details as it may help simplify the process for any claims you might have to make in the future. You only need to call us in the event of a claim in which we will register the details of your phone. Follow these steps to register your mobile phone through Internet Banking:
- Log on to Internet Banking
- Select the ‘More actions’ button on your Platinum Account
- Then select ‘View account benefits’ found under the ‘Account information and benefits menu’
- You can register your phone under the ‘Mobile phone insurance’ section
You can make a claim by calling Platinum Membership Services on 0345 850 5300
Assurant provide a mobile device trade in service for UK resident Lloyds Bank customers. You can trade in eligible mobile devices for a cash payment directly into your current account. More information on Assurant.
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- There is cover for emergency medical assistance overseas if you fall ill (including being diagnosed with an epidemic or pandemic disease)
- There is cancellation cover if you or your travelling companion are refused boarding on booked transport if the carrier or a Government authority will not let you travel because, at the point of boarding, you or they are showing symptoms of a contagious disease
- There is cancellation cover for anyone booked to travel and covered under the policy if they, or a companion they are travelling with, are asked to quarantine on an individual basis because of exposure to a contagious disease
- There won’t be cover if you’re abroad and you are instructed to return home, or choose to leave early to avoid having to quarantine when you get home due to the risk of exposure to a contagious disease. The instruction to return home could be from the UK Government or from the government of the country you’re visiting
- There is no cover for any amount recoverable from any other source such as your airline or your accommodation provider
- There is no cover if you choose not to or cannot travel because the FCDO (or any other equivalent government body) advises against travel due to a pandemic
If you’re a Platinum account customer, please read our travel insurance FAQs (PDF, 145KB)
Club Lloyds benefits
Choose one of these lifestyle benefits
12 months of Disney +
Magazine subscription
Coffee and dining offers
Cinema tickets
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As a Club Lloyds customer you can choose a different Lifestyle Benefit every year per account. There are four benefits available, each to suit different tastes:
Disney+ subscription
Stream brand new Originals, blockbusters, binge worthy series and more. There’s something for everyone to enjoy when you select a 12 month Standard With Ads Disney+ subscription. At this time, you are unable to upgrade your Disney+ subscription to Standard or Premium. -
Monthly credit interest
What is the credit interest rate on this account?
What is the credit interest rate on this account?
Balances between
AERAnnual Equivalent RateAER means Annual Equivalent Rate. This illustrates what the interest rate would be if interest was paid and compounded each year and allows you to easily compare different offers.
Gross p.a.Gross RateGross rate means that we will not deduct tax automatically from your interest. You are responsible for paying any tax due to HM Revenue and Customs.
Balances between
£1 - £3,999.99
AERAnnual Equivalent RateAER means Annual Equivalent Rate. This illustrates what the interest rate would be if interest was paid and compounded each year and allows you to easily compare different offers.
1.50%
Gross p.a.Gross RateGross rate means that we will not deduct tax automatically from your interest. You are responsible for paying any tax due to HM Revenue and Customs.
1.49%
Balances between
£4,000 - £5,000
AERAnnual Equivalent RateAER means Annual Equivalent Rate. This illustrates what the interest rate would be if interest was paid and compounded each year and allows you to easily compare different offers.
3.00%
Gross p.a.Gross RateGross rate means that we will not deduct tax automatically from your interest. You are responsible for paying any tax due to HM Revenue and Customs.
2.96%
You could earn 1.50% AERAnnual Equivalent RateThe Annual Equivalent Rate illustrates what the interest rate would be if interest was paid and compounded each year. The AER allows you to compare different offers easily. (1.49% grossCloseGross rateGross rate means that we will not deduct tax automatically from your interest. You are responsible for paying any tax due to HM Revenue and Customs. p.a.) variable credit interest on balances between £1 and £3,999.99, and 3.00% AERAnnual Equivalent RateThe Annual Equivalent Rate illustrates what the interest rate would be if interest was paid and compounded each year. The AER allows you to compare different offers easily. (2.96% grossCloseGross rateGross rate means that we will not deduct tax automatically from your interest. You are responsible for paying any tax due to HM Revenue and Customs. p.a.) variable on any part of the balance from £4,000 up to and including £5,000. You won’t earn interest on any part of your balance over £5,000.
You just need to pay out two different Direct Debits from your Club Lloyds account each calendar month. Interest is variable, worked out daily and paid monthly.
For example, when you have £4,500 in your account, you could earn interest of 1.50% AERAnnual Equivalent RateThe Annual Equivalent Rate illustrates what the interest rate would be if interest was paid and compounded each year. The AER allows you to compare different offers easily. (1.49% grossCloseGross rateGross rate means that we will not deduct tax automatically from your interest. You are responsible for paying any tax due to HM Revenue and Customs. p.a.) variable on the first £3,999.99 and 3.00% AERAnnual Equivalent RateThe Annual Equivalent Rate illustrates what the interest rate would be if interest was paid and compounded each year. The AER allows you to compare different offers easily. (2.96% grossCloseGross rateGross rate means that we will not deduct tax automatically from your interest. You are responsible for paying any tax due to HM Revenue and Customs. p.a.) variable on the rest.
Please note interest paid before 6th April 2016 will have been paid net (unless you registered the account with us to receive gross interest). Net is the rate of interest payable after allowing for the deduction of income tax at the rate specified by law (currently 20%).
From 6th April 2016 interest is paid Gross, meaning we will not deduct tax on your behalf. Dependant on your personal circumstances, tax may be due on your interest and it is your responsibility to disclose and pay any tax due directly to HMRC.
What do I have to do to earn the credit interest?
You need to pay at least two separate Direct Debits from your Club Lloyds current account each calendar month.
Please note, qualifying Direct Debits must come out monthly, quarterly Direct Debits are not eligible. Also Standing Orders do not qualify.
Can I earn credit interest on balances over £5,000?
No, credit interest is not payable on the amount of any balance over £5,000.
When is the credit interest paid?
If you earn the credit interest, it will be paid into your Club Lloyds current account by the second working day of the following calendar month.
If you do not earn the credit interest, you won't receive payment the following calendar month.
If I miss out on the credit interest one month, can I earn it the next month?
Yes, if in any month you miss out on the credit interest, you can still earn it in future months. Just make sure you pay out two separate Direct Debits in the next calendar month.
Do I have to pay out two separate Direct Debits each month?
No, there is no requirement on this account to pay out two separate Direct Debits each month. You only have to pay out two separate Direct Debits each month if you want to earn the credit interest on balances between £1 - £5,000.
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Apply for, or upgrade to a Club Lloyds Platinum account today
To apply for this account, you need to be aged 18 or older and live in the UK.
If you are not an existing Lloyds Bank customer you may need to provide proof of identity.
From 13 December 2023 there will be a change to the benefits that come with this account.
Before you decide if this account is right for you, please read the Guide to Changes (PDF, 186KB) which explains the changes that will be made to the account benefits. Some of these may affect what you're covered for from this date.
You can also apply for this account by booking an appointment at your nearest branch.
Choose the best current account for you
Club Lloyds
£3 monthly fee to maintain the account, waived each month that you pay in £2,000 or more.
- Everything you get with the Classic account
- Earn credit interest on your money - on balances up to £5,000, when you pay out two different Direct Debits each month
- Choose a yearly benefit from:
- 12 months of Disney+
- 6 x cinema tickets at ODEON or Vue cinemas
- An annual Coffee Club and Gourmet Society membership
- An annual magazine subscription
Current account FAQs
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Packaged bank accounts typically involve paying a monthly maintaining the account fee in return for additional account perks and benefits. For example, these benefits could include breakdown cover, mobile phone insurance and travel insurance, all of which would be covered by the monthly account fee. These are on top of all the features you might normally expect from a current account. If you have a need for more than one of the benefits, it’s a great way to have your insurances grouped together and can often be seen as more cost effective.
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Switch your current account to us in just 7 working days, using our stress-free process
Whether you want to move to Lloyds Bank or you already bank with us and want to open a new Lloyds current account, switching is easy. Our team will do everything to ensure your switch runs smoothly, including transferring all your Direct Debits and standing orders to your new account for you.
You'll be able to switch your account to us at the end of your online application.
Here's how the process works
- Working day 1
The switching begins
We make contact with your old bank to arrange the switch.
- Working day 2
We’ll let you know your old bank has received your request. We then start transferring your payments to your new Lloyds Bank account.
- Working day 3-5
It’ll take a couple of days to switch over your payment arrangements, and make sure your Lloyds Bank account is ready to go for the switch date.
- Working day 6
If you’re clearing a debit balance at your old account, you’ll need to make sure there are enough funds in your Lloyds Bank account to cover the transfer.
- Working day 7
Congratulations, your switch is complete. Your balance is transferred and your old account is closed.
- After you switch
We will arrange for payments accidentally made to your old account to be automatically redirected to your new account. We will also contact the sender and give them your new account details.
Current Account Switch Guarantee
We have designed the Current Account Switch Service to let you switch your current account from one bank or building society to another in a simple, reliable and stress-free way. It will only take seven working days. As your new current-account provider we offer the following guarantee.
The service is free to use and you can choose and agree your switch date with us.
We will take care of moving all your payments going out (for example, your Direct Debits and standing orders) and those coming in (for example, your salary).
If you have money in your old account, we will transfer it to your new account on your switch date.
We will arrange for payments accidentally made to your old account to be automatically redirected to your new account. We will also contact the sender and give them your new account details.
If there are any issues in making the switch, we will contact you before your switch date.
If anything goes wrong with the switch, as soon as we are told, we will refund any interest (paid or lost) and charges made on either your old or new current accounts as a result of this failure.
- Working day 1
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Arranged overdraft information
An arranged overdraft can act as a short term safety net. You can use it to borrow money up to an agreed limit through your bank account.
- You can apply to add an arranged overdraft to your account and you’ll only pay daily arranged overdraft interest if you use it.
- If you use your arranged overdraft but pay it back before the end of the day, then you won’t pay any arranged overdraft interest for that day.
Helpful tools - You can use our eligibility checker and cost calculator to check your eligibility and calculate the cost of an arranged overdraft.
Applying for an arranged overdraft - When you have applied for this account, at the end of the application you can apply for an arranged overdraft which you can add right away. You can also apply for one later.
Amending an arranged overdraft - You can reduce or remove your arranged overdraft at any time through Mobile Banking, Internet Banking or Telephone Banking or by visiting your branch. But you must repay anything you owe if you want to remove an arranged overdraft or anything over the new reduced limit you want. You can also apply to increase it. Using an arranged overdraft increases your overall borrowing and may affect your credit score.
If you don't have enough money in your account or available arranged overdraft to make a payment, we may either let you borrow through an unarranged overdraft or refuse to make the payment. Missing payments and using an unarranged overdraft can damage your credit score, please get in touch with us as we may be able to help you.
Applying for this product does not improve your eligibility for an arranged overdraft.
All overdrafts are subject to application and repayable on demand. You must be 18 or over to apply.
Arranged overdraft details
- £50 interest free amount
- 27.5% EAR (variable) representative
- Your interest rate will be based on how you manage any accounts you have with us and on the credit information we hold about you
- No unarranged overdraft interest, fees or charges
* The Club Lloyds fee of £3 is waived for each month you pay in at least £2,000 into your account.
More about personal arranged overdrafts
Do you already have a current account with us and need an arranged overdraft?
If you already have a current account with us, you can apply for an arranged overdraft through Internet Banking or Mobile Banking. You can also apply to increase your existing arranged overdraft limit too.
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From 13 December 2023 there will be some changes to the benefits that come with this account. The Guide to Changes (PDF, 186KB) explains the changes.
- Personal banking terms and conditions & Banking Charges opens in a new tab (pdf, 256.1 KB)
- Club Lloyds welcome pack opens in a new tab (pdf, 844.0 KB)
- Platinum Account Welcome Pack opens in a new tab (pdf, 2.5 MB)
- Fee Information Document opens in a new tab (pdf, 218.1 KB)
- Current account rates opens in a new tab (web)
- Club Lloyds lifestyle benefits terms and conditions opens in a new tab (pdf, 186.5 KB)
Important legal information
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.
Lloyds Bank adheres to The Standards of Lending Practice which are monitored and enforced by the LSB: www.lendingstandardsboard.org.uk.
Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).
We may monitor or record telephone calls to check out your instructions correctly and to help us improve the quality of our service. Calls from abroad are charged according to the telephone service provider’s published tariff. Not all Telephone Banking services are available 24 hours a day, 7 days a week. Please speak to an adviser for more information.
Account opening is subject to our assessment of your circumstances. You must be over 18 to apply.
Overdrafts are repayable in full on demand.
Club Lloyds Lifestyle Benefits are administered by Hawk Incentives Limited, on behalf of Lloyds Bank. The benefits available for selection may be changed or updated from time to time.
Disney Plus and the Disney+ logo are registered trademarks of Disney Enterprises Inc.
Financial Services Compensation Scheme
Eligible deposits held with us are protected up to a total of £85,000 by the Financial Services Compensation Scheme (FSCS), the UK’s deposit guarantee scheme.
