Club Lloyds Lifestyle Benefits

When will I be able to activate my Disney+ subscription?

Once the initial 30-day selection period has passed, you’ll receive an email with a link to the activation page on the Club Lloyds website. You can also find your activation link on the ‘My Lifestyle Benefit’ page on the Club Lloyds website.
 

How do I activate if I am new to Disney+?

Follow these steps to activate your Disney+ Standard with Ads.

1. Find your Disney+ activation email ‘Your Disney+ has arrived’.
2. Select the link in the email, this will take you to the Disney+ activation page.
3. You’ll then be asked to enter the email address you want to use for your new Disney+ account and create a password, to create your Disney+ profile.
4. You can then use this account to access Disney+ on any device that supports the Disney+ App.

Or you can activate through the Club Lloyds website by going to ‘Your Benefit Details’ and selecting the ‘Activate’ button. Then follow steps 1 to 4.
 

Can I take the 12-month Disney+ Standard with Ads subscription with Club Lloyds if I already have a Disney+ subscription?

New and existing Disney+ members can get the Disney+ Standard with Ads benefit. At this time it cannot be upgraded to a Standard or Premium plan.

Existing Standard with Ads plans billed by Disney+ will be automatically paused. Existing Standard and Premium plans can be managed in Disney+ account settings.

If you have a Disney+ plan from another provider such as O2 or Sky UK, this can only be managed with them.
 

How do I activate if I already have Disney+ Standard or Premium?

You can take the Disney+ Standard with Ads Lifestyle Benefit and keep your watch history and favourites. Simply activate using your existing account details.

If you already have a Disney+ monthly Standard or Premium plan you’ll need to cancel this in order to benefit. At this time the Lifestyle Benefit cannot be upgraded to a Standard or Premium plan. Visit Disney+ to cancel your existing Standard or Premium plan.

If you have a Disney+ plan from another provider such as O2 or Sky UK, this can only be managed with them.

What do I do if I don’t receive the email with the activation link?

If you haven’t received your activation email, check your spam folder. If the email isn’t in the spam folder, you can log in to the Club Lloyds website and select ‘My Lifestyle Benefit’ where you’ll see the Activate button. Or you can call us on our dedicated Lifestyle Benefit helpline and they will be able to assist you.
 

What do I do if I cannot remember my Disney+ email address or password?

Visit the Disney+ help centre for assistance regarding any Disney+ account login issues or contact the Disney+ customer help advisors on 0203 936 2903. Your name, account email and reference number are needed. Your reference number was given to you when you activated. It can also be found by navigating to ‘My Lifestyle Benefit’ on the Club Lloyds website, then select ‘Your benefit details’. Local or international charges may apply. Use dial code +44 for international calls.
 

What do I do in the event of technical problems associated with Disney+?

Disney+ can assist with technical support. Help can be found by visiting the Disney+ help centre or contact the customer help advisors on 0203 936 2903.
 

Which devices are compatible and can I watch on more than 1 at once?

Disney+ is compatible with web browsers, mobile devices and TV-connected devices. For a full list of supported devices, visit the Disney+ help centre.

Disney+ Standard with Ads enables content watching on 2 screens simultaneously, on supported devices.
 

What will I receive with the Club Lloyds 12-month Disney+ offer?

You’ll receive a 12-month Disney+ Standard with Ads subscription, which means you can enjoy access to the full range of Disney content, 1080p HD video quality and stream on up to 2 devices at once for 12 months. Disney+ Standard with Ads doesn’t support downloading of content to watch offline.
 

How many user profiles can I have on Disney+?

You can have up to 7 different user profiles.
 

How can I make sure my family only have access to age-appropriate content?

You can have peace of mind knowing Disney+ remains suitable for the whole family. Disney+ offers multiple parental controls like Kid's profiles, profile PIN protection and content ratings to make sure young viewers are watching child-friendly content. Find out more about parental controls on Disney+.
 

Will I still have access to Disney+ if I cancel my Club Lloyds account?

No, from the date you close your bank account your access to Disney+ will be revoked and you’ll no longer be able to access the service.

If you had paid-for subscription with Disney+ your payments will resume.

General cinema questions

Where can I use my Club Lloyds cinema tickets?

The cinema providers for Club Lloyds Lifestyle Benefits are Vue and ODEON.

If you select Cinema as your Lifestyle Benefit, we will use the postcode originally given to Lloyds to identify and select your nearest cinema provider. If you’d like to change your choice of cinema provider, you can do so within the 30-day cooling-off period. Give us a call or go to the ‘Explore Benefits’ page on the Club Lloyds website to update your choice.

You can use the cinema finder on the Club Lloyds website to identify your nearest cinemas. Simply open the ‘Explore Benefits’ menu, then select ‘Explore Cinema’. Enter your postcode in the ‘Find your nearest cinema’ section to find your nearest cinema.

Vue cinema tickets and popcorn vouchers may not be used at Vue Dublin, Vue Ashbourne and Vue Limerick.
 

How many cinema tickets do I get and when will I receive them?

You’ll receive 6 cinema tickets per year for each Club Lloyds account with Cinema selected as its benefit.

If you’ve chosen Vue as your cinema provider, you’ll also receive 6 half-price popcorn vouchers that can be redeemed for any sized popcorn with a valid cinema booking.

Once the initial 30-day selection period has expired, we will dispatch your cinema tickets and popcorn vouchers (Vue only) within 3 working days.

If you’ve given a valid email address to Lloyds, your cinema tickets and popcorn vouchers (for Vue only) will be sent to you by email, so make sure that your email address is up to date on your Lloyds profile and check your spam folder. If you haven’t registered an email address on your account, your cinema tickets and popcorn vouchers (for Vue only) will be sent by 2nd class post. So you may want to check that your postal address is right on your Lloyds profile.

You can also access your voucher codes on the ‘My Lifestyle Benefit’ page of the Club Lloyds website once the 30‑day selection window closes.
 

What do I do if I misplace my cinema tickets?

If you misplace your cinema tickets, you can find them any time by logging in to the Club Lloyds website and selecting ‘My Lifestyle Benefit’.

We’re unable to offer refunds or exchanges for any cinema ticket vouchers or popcorn vouchers that are lost or stolen while in your possession.
 

I’m having difficulty printing my cinema tickets. What should I do?

For best results, we recommend that you present the ticket and QR code at your chosen Vue or ODEON cinema on your smartphone for the staff to scan.

Or if you want to print them, download the attachment to your desktop, open it and print it in a PDF reader.

If you would rather have paper tickets sent to you, call us on our dedicated Lifestyle Benefit helpline.
 

Can I use my Club Lloyds cinema tickets with other promotional offers?

Club Lloyds cinema tickets may not be combined with any other ticket offer. They may not be used for premiers or special events or in conjunction with any other promotional discounts, for example Meerkat Movies.
 

When do my cinema tickets expire?

Your tickets are valid for 12 months from the date of dispatch. The expiry date is printed on the front of your ticket. We’re unable to extend these.
 

Vue

What can my Vue tickets be used for?

Your Vue tickets can be exchanged for a 2D or 3D admission ticket to any Vue Cinema in the UK only (except for Premieres, Special, Alternative and Event Cinema screenings). Tickets can be upgraded to a VIP ticket at no extra charge. For 3D screenings 3D glasses are given at no extra charge, subject to availability.

Your Vue cinema tickets can also be used as part payment for upgrades to IMAX, EPIC by VUE, Scene at Westfield, Ultra Lux and Lux seats at Birmingham, Basildon, Bedford, Dublin, Staines, West End. You just need to pay the difference between standard price for the upgraded experience and standard 2D admission (not VIP seating).
 

How do I redeem my Vue tickets and half-price popcorn vouchers?

You can redeem your cinema tickets online on the Vue website by entering the 16-digit code in the ‘Add a voucher’ box during the check out process. Enter a separate voucher code for every ticket you need.

If you prefer to redeem your tickets in person, either bring your printed tickets or show them on your smartphone to a member of staff. The box office staff will scan your vouchers (or enter the numbers) to generate tickets for you, so allow a little extra time for this when planning your visit.

You can only redeem your half-price popcorn voucher at the cinema. It’s valid for any size popcorn and can be used on any day, but it must be redeemed with a valid cinema ticket booking.
 

Can I add my Vue tickets to my Vue account?

Yes, you can add all 6 voucher codes to your Vue account in 3 simple steps so they’re easy to access when you need them.

1. Sign up or log in to your Vue account.

2. Go to ‘My Account’, then ‘My Rewards’.

3. Enter each voucher code to the ‘Voucher code’ box. Don’t worry, these won’t be redeemed right away – they’ll simply be stored in your account, ready for your next visit to Vue.
 

ODEON

What can my ODEON tickets be used for?

Each of your ODEON tickets can be exchanged for 1 ticket for any Classic or Recliner seat type for a 2D, 3D or iSense film showing at any ODEON cinema in the UK, except for ODEON Luxe & Dine Islington.

At ODEON Luxe Leicester Square the ticket can be used in screens 2 to 5 but not in the Dolby Cinema, unless you pay an upgrade fee.

ODEON tickets can be used to upgrade to IMAX, Dolby, Club seats, 4DX, VIP seats, or any other premium priced seating. The upgrade fees vary by cinema.

You can also redeem your tickets against ODEON Kids screenings, which come with a free kids sized popcorn per ticket.

To get your popcorn, just ask at the counter when redeeming your tickets. Or if you have booked online, you’ll receive a QR code from ODEON which you will need to show to the host serving you at the counter.
 

How do I redeem my ODEON tickets?

If you’re using the app, make sure you sign up and log in to your account. Once you have chosen your film, add your ticket to the ‘Redeem Voucher’ box before selecting your ticket.

If you’re using mobile browser, once you’ve chosen your film, select ‘Have a special code’ and enter your voucher code. Then select ‘voucher’ as your code type in the drop down. Do this before selecting your cinema ticket.

If you’re using desktop, after choosing your film you’ll see ‘Have a special code’ option, select this and enter your voucher code. Select ‘voucher’ as your code type in the drop down. Then select ‘Guest Ticket’ as your ticket type to proceed.

If you prefer to redeem your tickets in person, either bring your printed tickets or show them on your smartphone to a member of staff.

To redeem your vouchers at the kiosk machines, bring a printed copy of them with you, or have it ready to scan on your smartphone. Once you have selected your seats, scan the voucher code for every ticket you’re booking.

General magazine subscription questions

When will I receive my magazine?

Once the initial 30-day selection period has expired. The publisher will dispatch as follows.

• Most print magazines will arrive within 9 weeks. Esquire may take up to 12 weeks. Delivery times are approximate as they depend on the publication date and frequency. You will receive an email from the publisher to confirm the issue is on the way.
• Print magazines will be sent by 2nd class post.
• Digital magazine activation link will be sent within 4 working days.

If you have given a valid email address to Lloyds your digital magazine will be sent to you by email. Make sure that your email address is up to date on your Lloyds profile and check your spam folder.

If you have selected a print magazine subscription you’ll receive your magazine by post, so you may want to check that your postal address is right on your Lloyds profile.
 

How do I choose my magazine title?

You can make your choice by logging into the Club Lloyds website and going to the ‘Explore Benefits’ page. Simply select ‘View all titles’ and select the image of your desired title to select a print and digital or digital only subscription.

Or you can call us on our dedicated Lifestyle Benefit helpline, who will be able to help you. Or if you prefer, email us at enquiries@clublloyds.com.
 

Which magazine titles can I choose from?

You can get a print and digital subscription, or digital only subscription on selected Apple devices or Android devices.

Titles you can choose

• Bike Membership (12 issues).
• Bird Watching Membership (13 issues).
• Car Membership (12 issues).
• Classic Cars Membership (12 issues).
• Cosmopolitan (6 issues).
• Country Living (12 issues).
• Country Walking Membership (12 issues).
• ELLE (10 issues).
• ELLE Decoration (10 issues).
• Empire Membership (13 issues).
• Esquire (6 issues).
• Garden Answers Membership (12 issues).
• Good Housekeeping (12 issues).
• Harper's Bazaar (10 issues).
• House Beautiful (11 issues).
• LandScape Membership (12 issues).
• MCN Membership – Digital Only (52 issues).
• Men’s Health Membership (10 issues).
• MOJO Membership (12 issues).
• Practical Classics Membership (13 issues).
• Prima (12 issues).
• Red (12 issues).
• Runner's World (12 issues).
• Steam Railway Membership (13 issues).
• Today's Golfer Membership (13 issues).
• Women’s Health Membership (10 issues).
   

How long will my subscription last and how many issues will I receive?

The maximum subscription term is 12 months following the initial 30-day selection period. If you make your title selection after this period, you’ll receive it for the remainder of the 12 months.

This will vary depending on the number of issues within an annual subscription and the publication dates for each title.

The number of magazines issued within the subscription term varies according to the individual publication. For example, at the moment Esquire has 6 issues a year, Men's Health has 10 issues a year.
 

Am I able to change my magazine choice during my subscription year?

Once your 30-day selection period has elapsed, you won’t be able to change your magazine title choice until your account anniversary.
 

Will I still receive any promotional items given by the magazine?

Magazines subscribed to through the Club Lloyds Lifestyle Benefits programme won’t include any promotional items packaged with the magazine that you may see in the shops.
 

Print

I have a print subscription. Does it also include access to the digital edition?

Yes, your print magazine bundle will also come with access to the digital subscription of the same title.
 

Can I change my subscription from print to digital only, and vice versa?

Once your 30-day selection period has elapsed, you won’t be able to change your magazine format choice until your account anniversary.
 

I haven’t received my print magazine, what should I do?

Most print magazines should arrive within 9 weeks. Esquire may take up to 12 weeks. Delivery times are approximate as they depend on the publication date and frequency. Print magazines will be sent by 2nd class post.

If you think an issue is overdue, call us on our dedicated Lifestyle Benefit helpline. Or if you prefer, email us at enquiries@clublloyds.com.
 

What if my address changes during my annual subscription?

Contact Lloyds to update your address on your Lloyds profile as soon as possible. You can manage your details in the app, online or in a branch. This will make sure your updated details are passed on to the publisher.

We’re unable to send any back issues to a new address if you forget to update your details, so make sure any changes are updated as soon as possible.
 

Digital

When will I receive my digital magazine and how do I download this?

Once the initial 30-day selection period has expired, you’ll receive your activation link by email from the publisher within 4 working days, with full instructions on how to access your digital magazine on your Apple or Android device. Check that you have a valid email address on your Lloyds profile and check your spam folder for any email communication.
 

Which devices can I read my digital magazine on?

You’ll have to access the digital magazine subscription using Apple or Android mobile or tablet devices. Digital magazines aren’t compatible with Windows or Apple laptop and desktop computers or Nook or Kindle Fire devices.
 

I haven’t received my digital magazine activation link. What do I do?

Digital magazine activation links are issued within 4 working days from the end of the 30-day selection period. Check your spam folder first and make sure that the right email address is showing in your Lloyds profile.

If your link still cannot be found, call us on the Club Lloyds helpline. Or if you prefer, email us at enquiries@clublloyds.com.
 

I can’t access my digital magazine subscription. What do I do?

You’ll have to access the digital magazine subscription through your chosen magazine app, which you can download from the App Store if you’re using an Apple device or through the Google Play store on Android devices.

If you’re still having trouble accessing your subscription using your magazine app, call us on the Club Lloyds helpline. Or if you prefer, email us at enquiries@clublloyds.com.
 

Do I automatically get a new issue each month?

The app will show your latest issue automatically, but you’ll need to download it to read it.  You may want to enable push notifications in your device settings so you receive a notification when a new issue comes out.
 

Can I view back issues once the latest issue has been downloaded?

Yes, all issues which fall within your subscription start and expiry date can be viewed on your device.

When will I receive my digital Coffee Club & Gourmet Society membership?

Once the initial 30-day selection period has expired, Gourmet Society will dispatch your membership number by email within 2 working days, so you may want to check that your email address is right on your Lloyds profile and check your spam folder if not received.

If we’re unable to reach you by email, you’ll be sent a letter with your code to activate your membership. This will be sent to the address on your Lloyds profile so make sure that your address is up to date.
 

How many memberships will I receive?

If you have a sole Club Lloyds account, you will receive 1 digital membership. For joint account holders, each account holder will receive a digital membership number. You need to give 2 different email addresses to receive a membership each.
 

How do I use my digital membership?

You’ll need to download the free ‘Gourmet Society – Plus’ app and activate your membership and access your digital card. Once in the app you can find coffee shops and restaurants near you and make bookings. You’ll need to show your in-app digital card in the restaurant to receive your discount.
 

Can I request a physical card?

Physical cards can be issued if you are unable to use the digital service. If this is the case and you would like to request a physical card, email Gourmet Society. Allow 10 working days for the card to be received.

You need to have redeemed your redemption code and created your membership before you can request a physical card.
 

Where can I use my Coffee Club & Gourmet Society membership?

There are thousands of participating restaurants, both well-known chains such as PizzaExpress, Marstons, Prezzo Italian and Caffè Nero well as independent eateries. Check the Gourmet Society website or app for your nearest participating venue.

We recommend you call your chosen restaurant in advance to make a booking, mentioning you have a Gourmet Society membership. Present your digital membership card when asking for the bill and any relevant discount will be applied.

Discount and availability vary, check the Gourmet Society website before you dine.

You can also enjoy 25% off barista-made drinks at Caffe Nero and thousands of independent coffee shops.
 

When will my Coffee Club and Gourmet Society membership expire?

Your Gourmet Society membership is valid for 12 months. The expiry date is shown on your digital card in the app. You can visit as many participating restaurants as you like in that time. But it’s worth checking with individual restaurants in advance to check restrictions on days, party size and menu exclusions.
 

Are there any exclusions when using my membership?

Some restaurants may feature individual restrictions which are shown on the Gourmet Society website and in the Gourmet Society app. Check your chosen restaurant before making a reservation, as each restaurant will have its own restrictions and exclusions.
 

Do any restrictions apply for physical cards?

You can’t access all discounts and offers when you use a physical card. There’s no access to Coffee Club, Cinema Discounts, days out or pizza delivery. There are also some restaurants such as the Chef & Brewer pub chain, PizzaExpress and Prezzo Italian that can only accept digital dining card on app. The list of restaurants that don’t accept a physical card may change from time to time. We recommend checking with the restaurant directly whether they accept a physical card before booking and ordering your meal.
 

What else can I get with my Gourmet Society membership?

Your Gourmet Society membership also includes discounts on theatre and cinema tickets and UK attractions. Log in to the Gourmet Society website or app for full details.
 

What should I do if I lose my Gourmet Society membership details?

If you lose your membership details, contact Gourmet Society and they can confirm your membership number so you can access the app or website again.

1. Club Lloyds lifestyle benefits are only available to Club Lloyds account holders, who are resident in the UK and aged 18 or over.
2. On opening a Club Lloyds account with Lloyds Bank, you will be invited to select one benefit choice per account year.
3. You can select one of the following lifestyle benefits: 12 months of Disney+, 6 cinema tickets, a 12-month Magazine Subscription, or a 12-month Gourmet Society and Coffee Club Digital Membership.
4. Once you have opened a qualifying Club Lloyds account you will receive a welcome email or letter providing details of any actions you need to take. The Administrator will contact you by email if you provided an email address when you opened your Club Lloyds account. If you did not provide an email address, the Administrator will contact you by post. You should check your junk folder for any email communications.
5. To receive the benefit in full for the first year, you have 30 days from opening your Club Lloyds account to make your lifestyle benefit selection and you may change your selection within the 30-day period. Once the 30-day period has expired you will not be able to change your lifestyle benefit selection other than as set out in condition 14. If you make your lifestyle benefit selection after the initial 30-day period, then it will be fulfilled on a pro-rata basis. For example, if you make your lifestyle benefit selection 6 months after the end of the 30-day selection period, the lifestyle benefit will only be valid for the remaining 6 months of the benefit year. Thereafter you will not be able to change your lifestyle benefit selection other than as set out in condition 14.
6. If selecting a 12-month Magazine Subscription as a lifestyle benefit you will need to confirm the publication title by visiting http://www.clublloyds.com or calling 0345 3030303 (+441733 462224 if calling from abroad).
7. If you choose a 12-month Disney+ subscription, 12-month Gourmet Society and Coffee Club digital membership, or a 12-month digital Magazine Subscription, you must provide a valid email address.
8. The lifestyle benefit for digital magazines is available to download on Apple and Android devices.
9. Apple is a registered trademark of Apple Inc., registered in the U.S. and other countries. Android is a trademark of Google Inc.
10.  After the 30-day period, lifestyle benefits will start to be dispatched. Timings vary depending on the lifestyle benefit selected.
11. Postal delivery of lifestyle benefits will be delivered to UK street addresses only (i.e. no PO Box addresses).
12. Neither the Administrator nor any Supplier accepts responsibility for delays by the postal services, for incorrect details being provided by the account holder or for any other unforeseen circumstances that may delay delivery.
13. One lifestyle benefit per account is available for each 12 months that you have a Club Lloyds account and if leaving Club Lloyds, the benefit may be cancelled at the sole discretion of Lloyds Bank.
14. After the initial 12-month period, subject to availability, you will be able to select a new or the same lifestyle benefit for the following 12-month period. 30 days before the expiry of any 12-month period you will be sent an email or letter asking you to choose your benefit for the following benefit year. Your final choice must be communicated to the Administrator within 30 days of the expiry of that benefit year or you will be deemed to have chosen the same benefit for the following benefit year, subject to availability.
15. In order to reselect a lifestyle benefit at renewal, you must have made at least two payments in or out of your account every month
16. Any lifestyle benefit will only be delivered to the email or postal address originally provided to Lloyds Bank when selecting to join Club Lloyds, unless amended or changed by you through Lloyds Bank.
17. Any lifestyle benefit that is lost in transit and not delivered to you will only be re-issued twice and only within the same benefit year it was originally issued in.
18. In addition to these general terms and conditions and the terms specified under the section for each lifestyle benefit and/or Supplier below, the lifestyle benefits are subject to the general terms and conditions of business and any associated generally applicable requirements of the Supplier (such as data privacy policies etc) of the relevant Supplier which can be read (and may be updated from time to time) online at
    Disney: https://www.disneyplus.com/en-gb/legal/privacy-policy
    Vue: http://www.myvue.com/legal
    Odeon: https://www.odeon.co.uk/privacy-and-legal/
    Gourmet Society: https://www.gourmetsociety.co.uk/terms_and_conditions.php
    Hearst Magazines: http://www.hearstmagazines.co.uk/TermsandConditions.aspx
    Bauer: https://www.greatmagazines.co.uk/clublloyds
    Any disputes arising other than in connection with these lifestyle benefits terms and conditions should be raised with the relevant Supplier
19. The Administrator shall have no liability for the acts or omissions of any lifestyle benefit Supplier other than any refusal by such Supplier to provide a lifestyle benefit in accordance with the terms and conditions applicable to it.
20. The lifestyle benefits are for personal and non-commercial use and cannot be sold, made available or otherwise transferred to any third party for commercial gain.
21. The description and terms and conditions of lifestyle benefits are provided by the relevant Suppliers.
22. There is a maximum of one lifestyle benefit per account per year. Joint account holders who choose a Gourmet Society Membership, which includes Coffee Club, will receive their own digital membership number.
23. lifestyle benefits sent via post will be sent by Royal Mail 2nd class post.
24. Any questions or complaints should be addressed to Club Lloyds lifestyle benefits, PO Box 1586, Westside, London Road, Hemel Hempstead, HP1 9SF or by calling 0345 3030303 or by emailing enquiries@clublloyds.com.
25. Calls may be recorded for monitoring or training purposes. Lines are open seven days a week, 8am to 8pm Monday to Saturday and 9am to 6pm on Sundays.
26. The Administrator does not accept responsibility for registrations lost, corrupted or delayed as a result of any network, computer hardware or software failure of any kind.
27. The Administrator reserves the right to amend or withdraw the lifestyle benefits if deemed necessary due to circumstances outside of its control.
28. The Administrator shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control or any other circumstances amounting to force majeure.
29. There is no cash or other alternative to the stated lifestyle benefits, in whole or in part. Unless otherwise agreed in writing by Lloyds Bank, the lifestyle benefits will only be sent directly to the account holder(s). The Promoter reserves the right to change or provide a similar alternative lifestyle benefit of the same or greater value or specification should circumstances beyond their control make this necessary. lifestyle benefits cannot be exchanged in any Lloyds Bank branches.
30. The law of England and Wales shall apply to the Club Lloyds lifestyle benefits and disputes relating to it shall be decided in the Courts of England and Wales.
31. Your personal details will be retained solely for the purpose of operating the lifestyle benefits and as further specified in the relevant Supplier's terms and conditions below. Data collected and held by the Administrator and the Suppliers is done so in accordance with applicable data protection law. The Administrator and the Suppliers will comply with applicable data protection law. For full details of our Privacy Notice please visit www.lloydsbank.com/privacy
32. These lifestyle benefits are administered by Blackhawk Network EMEA Limited, PO Box 1586, Westside, London Road, Hemel Hempstead, HP1 9SF. Company Registration Number 04155659.
33. Promoter: Lloyds Bank PLC. Registered Office: 25 Gresham Street, London, EC2V 7HN.

1. The customer is entitled to a 12 month subscription to Disney+ Standard With Ads (normally £4.99 per month) as part of their Club Lloyds membership when selecting Disney+ as their annual lifestyle benefit.
2. The 12 month Disney+ Subscription is for Disney+ Standard With Ads. At this time, we are unable to upgrade their subscription to Standard or Premium.
3. Use of Disney+ will be subject to customers completing the Disney+ registration process which will include having a valid email address and will be subject to agreement of the Disney+ Subscriber Agreement. https://www.disneyplus.com/legal/subscriber-agreement
4. Subscriber agreement includes, but is not limited to: being a UK resident and being over 18.
5. Entitlement conditional on remaining a Club Lloyds customer.
6. Redeeming Disney+ through Club Lloyds will not automatically cancel or suspend any Disney+ subscription offered directly by Disney or through another third-party and it is their responsibility to manage such direct or third-party subscriptions.
7. From the 1st November, if the customer has an active Disney+ subscription when they redeem a 12 month Disney+ Standard With Ads subscription as their Club Lloyds benefit, the customer will become double entitled, meaning they have multiple subscriptions running simultaneously. To prevent being charged twice the customer should manage their original subscription in the app or through customer services. If the original subscription was purchased directly from Disney+, the customer will be notified at the time Disney+ sees two subscriptions active under one email address, however, it is the responsibility of the customer to take action to prevent having multiple subscriptions.
8. See www.disneyplus.com for full Terms and Conditions.

The following Cinema Supplier related terms & conditions will apply for both Vue and ODEON.

1. The Cinema Suppliers for Club Lloyds lifestyle benefits are Vue and ODEON. A Vue cinema voucher may only be exchanged in a Vue cinema, and an ODEON cinema voucher may only be exchanged in an ODEON cinema.
2. For full details on ticket validity, please see the Cinema Supplier Specific Terms and Conditions below.
3. If you select cinema as your lifestyle benefit, the Administrator will use the postcode originally provided to Lloyds Bank to identify your nearest Cinema Supplier. You will have ability to manually change the allocated Cinema Supplier within the timeframe stipulated within your Welcome or Renewal Letter or Email. Your final choice must be communicated to the Administrator no later than the final date outlined in your Welcome Letter or Email for new customers or Renewal Letter or Email for Renewal customers.

The following venue related terms & conditions will apply to Vue Cinema Ticket Vouchers:

1. Each cinema ticket voucher can be exchanged for a 2D or 3D admission ticket to any Vue Cinema in the UK only (excluding Gold Class, Premiere seating, Special, Alternative, Event Cinema screenings, Over 18’s Screenings and Scene Westfield). Tickets can be upgraded to a VIP or Xtreme ticket at no extra charge. For 3D screenings 3D glasses are provided at no extra charge subject to availability.
2. Each cinema ticket voucher is also valid as part payment for Scene, Gold and IMAX. Upgrades to Scene, Gold and IMAX are available on payment of the difference in cost between Standard adult price for the upgraded experience and standard Adult 2D admission (not VIP seating).
3. Each popcorn voucher can be exchanged at the Box Office only and is valid for one half-price popcorn of any size, any day subject to availability. Valid for a single use only and must be redeemed in conjunction with a valid cinema booking.
4. Each cinema ticket voucher must be used at the time of exchange for any one regularly scheduled film performance subject to availability. Valid for a single use only and cannot be re-instated or replaced once redeemed (this includes if you cancel your booking)
5. Each cinema ticket voucher can be used to book a cinema ticket online at www.myvue.com, or can be exchanged at the box office of any Vue cinema. This ticket voucher cannot be used to reserve an admission ticket by telephone.
6. Each cinema ticket voucher may not be combined with any other ticket offer. It may not be used for premieres or special events.
7. Each cinema ticket voucher cannot be used for Event Cinema screenings, including: NT Live, ROH Live, RSC, Met Opera, Bolshoi, Theatre, Special Events and Bollywood.
8. Each cinema ticket voucher and popcorn voucher is for personal use and may not be exchanged for use at a later date nor may they be exchanged for cash or merchandise or otherwise transferred to any third party for commercial gain. Not for resale.
9. Each cinema ticket voucher expires on the expiration date given and is not subject to extensions.
10. Film classification rules apply. ID may be required. The Cinema Manager’s decision is final.
11. Please note that due to Vue's advance booking policy the film and performance you wish to attend may be sold out and seats might not be available. The holder is not entitled to any preferential right over other cinema patrons.
12. For any lost or stolen ticket vouchers, please contact the Club Lloyds helpdesk on 0345 303 0303 (+441733 462224 if calling from abroad). Any lost or stolen cinema vouchers will only be re-issued twice.
13. Vue reserves the right to amend these terms and conditions at any time and without notice. Such changes will be posted on www.myvue.com. Alternatively, you can obtain a copy of the latest terms by calling Vue Guest Services on 0345 308 4620 (local rates apply) or by emailing customerservices@vuemail.com.
14. These terms and conditions and any related disputes are subject to interpretation under the laws of England and Wales, and to the jurisdiction of the courts of England and Wales.

The following venue related terms & conditions will apply to ODEON vouchers codes:

1. Each cinema ticket voucher may be exchanged for one ticket with a standard, Premier or recliner seat to view a standard 2D, iSense 3D, or 3D iSense film showing at any ODEON cinema in the UK except the following cinemas: ODEON Luxe & Dine. Upgrades are payable for other film formats and seat types (see below).
2. Each cinema ticket can be exchanged for one ticket for ODEON Kids screenings. For each ticket redeemed to an ODEON Kids screening, you are entitled to a free Kids sized popcorn. If redeeming your ODEON ticket voucher at the cinema, you will need to ask at the retail counter to redeem your free popcorn. Or, if you have booked your ODEON tickets online, you will receive a QR code from ODEON. Show the QR code to the host serving you at the retail counter.
3. Each cinema ticket voucher includes one pair of 3D glasses in cinema per ticket voucher when used on a 3D film. To redeem your 3D glasses, simply show your Club Lloyds 3D ticket at the cinema counter.
4. Each cinema ticket voucher is valid on screenings up to and including the expiry date only. Cinema ticket vouchers are valid for 12 months from the date of issue..
5. Each cinema ticket voucher is not valid for IMAX, Dolby, Club seats, D-Box seats, VIP seats, or any other premium priced seating not specifically set out in these terms, unless you pay an upgrade fee. The upgrade fees vary per cinema.
6. Each cinema ticket voucher is not valid on Gallery, ODEON Luxe & Dine or ODEON Event Cinema.
7. Each cinema ticket voucher is not valid on premieres, special events or screenings or events not open to the public.
8. Online Redemption: To use your ODEON ticket voucher to book your ODEON ticket on the ODEON website, simply select your film session and seats, then on the “choose your tickets” page under “Have a special code?” enter your voucher code and select “Voucher” from the dropdown. Online booking fees do not apply if you redeem your ticket voucher online, but will apply for any additional full price tickets in the transaction.
9. App Redemption: To use your ODEON ticket voucher to book your ODEON ticket on the myODEON app, simply select your film session and seats, then on the ticket selection page under “Redeem Vouchers” scan your QR code or manually enter the ticket voucher code. Online booking fees do not apply if you redeem your ticket voucher online, but will apply for any additional full price tickets in the transaction.
10. Kiosk Redemption: To use your ODEON ticket voucher to purchase your ODEON ticket at the Kiosk at the cinema, on the ticket selection screen choose “Scan voucher” and either scan the QR code or manually enter the ticket voucher code.
11. Box Office Redemption: To use your ODEON ticket voucher to purchase your ODEON ticket at the cinema, present your email or letter containing your ticket voucher at the box office or retail counter.
12. Each cinema ticket voucher is not valid in conjunction with any other offer or discount.
13. Each cinema ticket voucher is for your personal use only.
14. Each cinema ticket voucher cannot be used to buy gift vouchers, gift cards, food, drink or any other ODEON goods or services.
15. Tickets are subject to availability, normal age restrictions and other relevant standard terms including ODEON’s general admission terms. ID may be required.
16. Valid for a single use only and cannot be re-instated or replaced once redeemed (this includes if you cancel your booking).
17. For any lost or stolen ticket vouchers, please contact the Club Lloyds helpdesk on 0345 303 0303 (+441733 462224 if calling from abroad). Any lost or stolen Vouchers Codes will only be re-issued twice.
18. Issuer: ODEON Cinemas Limited, 8th Floor, 1 Stephen Street, London W1T 1AT

1. The Gourmet Society digital membership (the 'Membership') gives a Club Lloyds customer 12 months access to the Gourmet Society.
2. The digital membership (the ‘Membership’) may be used to obtain discounts at participating venues and gives you access to additional products, pizza delivery offers alongside discounts on theatre tickets and UK attractions.
3. The Gourmet Society membership for Club Lloyds Customers also includes access to Coffee Club, allowing Customers access to 25% off barista-made drinks purchased at participating coffee venues.
4. Advance booking may be required. Where this is required, it will be stated in the venue’s listing in the member's area. You must state that you are a gourmet society member at the time of booking.
5. The membership must be presented at the time of purchasing the meal/s.
6. Some venues may have specific exclusions, you can find these by viewing the venue page in the Mobile App (or please check the gourmet society website for details).
7. When you accept the Gourmet Society terms & conditions in the app you agree to go ahead with the service.
8. Your digital membership (the ‘Membership’) expiry date is the date shown on your digital membership card in the Gourmet Society app.
9. Your access to additional products offered by Gourmet Society will end on the same date as your full standard membership.
10. We will use your personal data in the provision of your Membership to you, in accordance with our privacy policy. Please ensure that you read and understand our privacy policy at https://www.gourmetsociety.co.uk/privacy_policy.php
11. Your membership is not renewed automatically at the end of each 12-month membership period.
12. There is a maximum of one lifestyle benefit per account per year. Joint account holders who choose Gourmet Society Membership will receive their own digital membership number where each account holder provides a valid email address.
13. The Gourmet Society accepts no liability for memberships which are lost or stolen, or for any venue failing to accept the membership or honour an advertised discount. For any lost or stolen physical memberships, please contact the Agency on 0345 303 0303 (+44 1733 462224 if calling from abroad).
14. For full terms and conditions visit https://www.gourmetsociety.co.uk/terms_and_conditions.php

1. Once the 30-day cooling-off period has expired, the Customer may not change magazine title or format until notified that they may do so after their account opening anniversary.
2. Allow up to 8 weeks for delivery of first printed issue.
3. Magazine subscriptions will be delivered to UK street addresses only (i.e., no PO Box addresses).
4. Delivery is by Second Class post.
5. Subscriptions may not include promotional items packaged with the magazine.
6. In the event that the Customer's choice of title is discontinued, where possible a suitable alternative will be offered for the remainder of the relevant subscription period.
7. The number of issues per annum is subject to change by the publisher.
8. The maximum subscription term is 12 months. The number of magazines issued within the subscription term varies according to the particular publication (for example, currently Esquire has 6 issues per annum and Country Walking has 13 issues per annum).
9. If you choose a digital magazine title as your Club Lloyds lifestyle benefit you must provide a valid email address.
10. For digital magazine subscriptions you will receive an email (within 10 working days) with an activation link that includes instructions of how to download your digital magazine subscription. Please check your junk folder for any communication. Once the activation process has been completed, you will have instant access to your chosen digital magazine subscription.
11. Your digital magazine subscription will start with the latest available issue.
12. Magazines published by Hearst Magazines are available digitally on Apple and compatible with Android and Amazon (Trademarked) devices. For more information see https://www.hearstmagazines.co.uk/digitalfaq.
13. Magazines published by Bauer Media are available digitally on Apple and compatible with Android devices only. For a full list of compatible devices in relation to magazines published by Bauer Media please visit www.greatmagazines.co.uk/digital-magazines
14. You will have to access the digital magazine subscription through the app store on Apple devices and through the Google Play store on Android devices.
15. For full terms and conditions relating to Hearst Magazine magazine subscriptions, including digital, please visit https://www.hearstmagazines.co.uk/terms-and-conditions
16. For full terms and conditions relating to Bauer Media magazines and your digital Membership access, please visit: https://www.greatmagazines.co.uk/clublloyds