Platinum Account
An account packed with benefits, all in one place.
Worldwide family travel insurance, AA Breakdown Family Cover with National Recovery & Mobile phone insurance for a £21 monthly fee.
The monthly fee is to maintain the account.
Get £200 in 10 working days when you switch to a Platinum Account
Offer ends 7 March 2023. T&Cs apply
To qualify for the £200 switching offer you must:
- Switch into a Silver Account, Club Lloyds Silver Account, Platinum Account or Club Lloyds Platinum Account
- Use the Current Account Switch Service to transfer and close your existing current account held elsewhere
You won’t qualify for the offer if:
- You are switching to any other Lloyds Bank current account that isn’t named above
- You’ve received cashback for switching to us since April 2020
- You start your switch after the 7 March 2023
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Working day 1
The switch begins. We make contact with your old bank to arrange the switch.
Working day 2
We’ll let you know that your old bank has received your request, and then we can start transferring your payment arrangements across to your new Lloyds Bank account.
Working day 3-5
It’ll take a couple of days to switch over your payment arrangements, and make sure your Lloyds Bank account is ready to go for the switch date.
Working day 6
If you’re clearing a debit balance at your old account, you’ll need to make sure there are enough funds in your Lloyds Bank account to cover this transfer.
Working day 7
Congratulations your switch is complete! Your balance is transferred and your old bank account is closed.
After your switch
We will arrange for payments accidentally made to your old account to be automatically redirected to your new account. We will also contact the sender and give them your new account details.
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When will I receive the £200?
The offer will be paid directly into your account within 10 working days of you starting your switch and will appear as a cash credit
As an existing Lloyds customer can I qualify for the £200 offer?
Yes, as long as you haven’t received cashback from us since April 2020 and you complete your switch using the Current Account Switch Service to switch a bank account held elsewhere
Do I need to open a new account if I already have a Lloyds bank account?
No, as long as you are switching into one of the qualifying accounts named in the terms and conditions
Can I change my existing account to one of the qualifying accounts and still receive the offer?
Yes, as long as you change the account before you start the switch, you can do this by signing in to Internet Banking or using the Mobile Banking app
To qualify for the offer do I need to complete the switch at the time of opening my new bank account?
No, as long as you start your switch by the 7 March 2023, you can complete your switch at a later date through Internet Banking or on our mobile app
Get up to 15% cashback
Earn cashback with Everyday Offers when you pay by credit/debit card or Direct Debit with selected retailers. Merchant offers and cashback amounts vary. Terms and conditions apply.
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- There is cover for emergency medical assistance overseas if you fall ill (including being diagnosed with an epidemic or pandemic disease)
- There is cancellation cover if you or your travelling companion are refused boarding on booked transport if the carrier or a Government authority will not let you travel because, at the point of boarding, you or they are showing symptoms of a contagious disease
- There is cancellation cover for anyone booked to travel and covered under the policy if they, or a companion they are travelling with, are asked to quarantine on an individual basis because of exposure to a contagious disease
- There won’t be cover if you’re abroad and you are instructed to return home, or choose to leave early to avoid having to quarantine when you get home due to the risk of exposure to a contagious disease. The instruction to return home could be from the UK Government or from the government of the country you’re visiting
- There is no cover for any amount recoverable from any other source such as your airline or your accommodation provider
- There is no cover if you choose not to or cannot travel because the FCDO (or any other equivalent government body) advises against travel due to a pandemic
If you’re a Silver account customer, please read our travel insurance FAQs (PDF, 145KB)
Compare our Packaged Bank Accounts to make sure you get the right level of cover
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European and UK Travel Insurance |
Worldwide Travel Insurance |
Breakdown Roadside Assistance |
Breakdown At Home and National Recovery |
Mobile Phone Insurance |
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Silver Account£10 monthly fee to maintain the account |
European and UK Travel Insurance
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Worldwide Travel Insurance
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Breakdown Roadside Assistance
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Breakdown At Home and National Recovery
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Mobile Phone Insurance
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Platinum Account£21 monthly fee to maintain the account |
European and UK Travel Insurance
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Worldwide Travel Insurance
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Breakdown Roadside Assistance
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Breakdown At Home and National Recovery
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Mobile Phone Insurance
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The account you're viewing |
(up to age 65)
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- Contactless payments - tap and pay with a Visa Debit Card up to £100. You can now use our mobile banking app to choose a contactless payment limit between £30 & £95. You can also add your card to Apple Pay and Google Pay.
- Check your Credit Score - no impact on your credit file.
- Securely view your debit card PIN and card details in the app - to allow you to complete a transaction in-person or online.
- Manage subscriptions - view, cancel and block regular subscription payments in the mobile banking app.
- Cheque scanning - pay in cheques of up to £3,000 in to your account by simply taking a photo of your cheque and uploading to the app. There is a maximum daily limit of £5,000 per day.
- 24/7 mobile and internet banking - you can also visit us in branch or contact through telephone banking.
- Mobile alerts - you’ll get alerts straight to your phone so you can stay up to date on your finances.
Arranged overdraft
An arranged overdraft can act as a short term safety net. You can use it to borrow money up to an agreed limit through your bank account.
- You can apply to add an arranged overdraft to your account and you’ll only pay daily arranged overdraft interest if you use it.
- If you use your arranged overdraft but pay it back before the end of the day, then you won’t pay any arranged overdraft interest for that day.
Helpful tools - You can use our eligibility checker and cost calculator to check your eligibility and calculate the cost of an arranged overdraft.
Applying for an arranged overdraft - When you have applied for this account, at the end of the application you can apply for an arranged overdraft which you can add right away. You can also apply for one later.
Amending an arranged overdraft - You can reduce or remove your arranged overdraft at any time through Mobile Banking, Internet Banking or Telephone Banking or by visiting your branch. But you must repay anything you owe if you want to remove an arranged overdraft or anything over the new reduced limit you want. You can also apply to increase it. Using an arranged overdraft increases your overall borrowing and may affect your credit score.
If you don't have enough money in your account or available arranged overdraft to make a payment, we may either let you borrow through an unarranged overdraft or refuse to make the payment. Missing payments and using an unarranged overdraft can damage your credit score, please get in touch with us as we may be able to help you.
Applying for this product does not improve your eligibility for an arranged overdraft.
All overdrafts are subject to application and repayable on demand. You must be 18 or over to apply.
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Arranged overdraft details
- £50 interest free amount
- 39.9% EAR (variable) representative
- Your interest rate will be based on how you manage any accounts you have with us and on the credit information we hold about you
- No unarranged overdraft interest, fees or charges
Do you already have a current account with us and need an arranged overdraft?
If you already have a current account with us, you can apply for an arranged overdraft through Internet Banking or Mobile Banking. You can also apply to increase your existing arranged overdraft limit too.
Log on to apply for an arranged overdraft
Apply for, or upgrade to a Lloyds Platinum account today
To apply for this account, you need to be:
- aged 18 or older
- someone who lives in the UK
If you are not an existing Lloyds Bank customer you will need to provide proof of identity
You can also apply for this account by calling us on 0800 015 4000 (Line are open 9am – 6pm Monday – Saturday) or by booking an appointment at your nearest branch. You can book by calling us on 0345 300 0000 (+44 1733 347 007 from outside the UK). Lines are open 8am – 8pm, seven days a week.
Not all Telephone Banking services are available 24 hours a day, seven days a week.
Platinum insurance benefits
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Worldwide multi-trip travel insurance administered by AWP Assistance UK Ltd (Allianz Assistance) and underwritten by AWP P&C SA.
Important information
Cover for any medical conditions under this policy: you may need to declare these, agree cover with Allianz Assistance and an additional premium may apply. If this affects you contact Allianz Assistance directly to find out more.
You might want to visit the MoneyHelper service, which lists firms offering travel insurance for customers with medical conditions. This could help if you’ve been offered cover with a high premium, been refused, or have had cover cancelled due to medical conditions. Think about what might suit your needs best and who you need specialist cover for. For more information access the directory, or call them on 0800 138 7777 (Mon – Fri 8am to 6pm).
Club Lloyds Platinum benefit - Travel insurance
Your benefit
Some key benefits
Some important exclusions
Your benefit
Travel Insurance
Some key benefits
- Covers certain Winter Sports
- Covers UK leisure travel when two or more consecutive nights accommodation is booked
- Comprehensive cover including:
-Emergency medical cover (up to £10,000,000)
-Cancellation or curtailment cover (up to £5,000)
-Personal accident cover (up to £30,000)
-Baggage cover (up to £2,500, £500 of which for valuables)
-Travel disruption cover (up to £5,000)
- Multi-trip Worldwide travel cover for you and your family (includes, if eligible, your spouse, civil partner or partner and children)
- 24/7 GP telephone service and video consultation service
Some important exclusions
- All cover stops on your 80th birthday. As long as you are under 80 your spouse, civil partner or partner will also be covered until they reach 80
- Medical conditions that you and anyone to be covered have, or have had, if they are not all on the ‘No Screen Conditions’ list must be declared and cover agreed with the insurer (there may be an additional premium if the insurer agrees to cover the condition(s))
- £75 excess per adult per incident may apply
- Children must be 18 or under, 24 or under if they’re in full time education
- Children must travel with you, your spouse, partner or civil partner or a responsible adult.
- The standard maximum trip duration is 31 consecutive days (for Winter Sports maximum 31 days cover in any calendar year)
- There is no cover if travelling against the advice of the Foreign, Commonwealth & Development Office (FCDO) or other regulatory authority
- There is no cover if you cannot travel or choose not to travel because the FCDO, or any other equivalent government body in another country advises against travel due to a pandemic
Keep in mind the cover is provided whilst you are a United Kingdom resident and are registered with a Doctor in the United Kingdom.
Read the policy documents for full details and exclusions (PDF, 4.7MB)opens in a new tab
We will also provide you with the Insurance Product Information Booklet (PDF, 1.1MB)opens in a new tab as part of the account application process.
Claims and assistance
You can access your packaged bank account benefits, view policy details and make a claim in the app and via Internet Banking.
- For app, click on ‘view account benefits’ from the more button or search for ‘account benefits’.
- For Internet Banking head to the ‘account benefits’ section.
You can also make a claim by calling Platinum Membership Services on 0345 850 5300
Call 0345 850 5300If you’re abroad and need assistance, you can call our 24 hour assistance helpline on +44 (0) 208 239 4010
You can also visit our payment disputes page, for help if your travel has been disrupted.
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AA Breakdown Family Cover is provided by Automobile Association Developments Limited (trading as AA Breakdown Services).
Club Lloyds Platinum benefit - AA Breakdown cover
Your benefit
Some key benefits
Your benefit
AA Breakdown Family Cover
Some key benefits
- Roadside Assistance
- Cover for the account holder and eligible family members, not the vehicle
- Service is only available in the UK, Channel Islands and Isle of Man
- At Home
- National Recovery
With AA Breakdown Family Cover, there’s cover for account holders and certain family members in vehicles, whether you or they are the driver or the passenger. Family members must live at the account holder’s home address or be temporarily living away from that address, but still within the UK (e.g. students).
Eligible family members will include your:
- Partner*
- Parents**
- Siblings***
- Grandparents
- Children****
- Other family members*****
You’ll all be covered as drivers or passengers in most vehicles, including cars, motorbikes and vans.
* including spouse, civil partner, fiancé/fiancée
** including stepparents, foster parents, father in-law, mother in-law
*** including brothers, sisters, brother in-law, sister in-law, step-sisters, step-brothers
**** including stepchildren, foster children, grandchildren, son in-law, daughter in-law
***** including aunts, uncles, nieces, nephews and first cousins
AA Breakdown Family Cover FAQ's
Read the policy documents for full details and exclusions (PDF, 4.7MB)opens in a new tab
We will also provide you with the Insurance Product Information Booklet (PDF, 1.1MB) opens in a new tab as part of the account application process.
Assistance and emergencies
If you break down on the road, call the AA direct on 0800 783 0543Call 0800 783 0543 or Platinum Membership Services on 0345 850 5300Call 0345 850 5300.
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Mobile phone insurance is administered by Lifestyle Services Group Limited with a single insurance provider, Assurant General Insurance Limited.
Club Lloyds Platinum benefit - Mobile phone insurance
Your benefit
Some key benefits
Some important exclusions
Your benefit
Mobile Phone Insurance
Some key benefits
- Insures one phone on a sole account and two phones from joint accounts
- Repair or replacement phone up to a maximum of £2,000 (including VAT)
- Covers loss, theft,damage or breakdown (including faults)
Some important exclusions
- Excess is £100
- No more than two successful claims per account holder in any 12 month period
- If you make a valid claim for a replacement handset, you will receive a refurbished device which has been through a comprehensive checking process to ensure it’s in full working order
Keep in mind unauthorised network charges are only covered in the event of a successful loss/theft claim.
Keep in mind you’ll need to pay a contribution of £100 each time you make a successful claim (this is the excess).
Read the policy documents for full details and exclusions (PDF, 4.7MB)opens in a new tab
We will also provide you with the Insurance Product Information Booklet (PDF, 1.1MB) opens in a new tab as part of the account application process.
It’s recommended that you register your phone details as it may help simplify the process for any claims you might have to make in the future. You only need to call us in the event of a claim in which we will register the details of your phone. Follow these steps to register your mobile phone through Internet Banking:
- Log on to Internet Banking
- Select the ‘More actions’ button on your Platinum Account
- Then select ‘View account benefits’ found under the ‘Account information and benefits menu’
- You can register your phone under the ‘Mobile phone insurance’ section
You can make a claim by calling Platinum Membership Services on 0345 850 5300
More about this account
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With Everyday Offers you can get up to 15% cashback on your credit/debit card purchases or when you pay by Direct Debit, based on the places you usually shop or may like to try, such as clothing stores, DIY outlets and restaurants. Merchant offers and cashback amounts vary. Once registered, you can activate your offers through Internet Banking or our Mobile Banking app.
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As a Platinum Account customer you get preferential exchange rates when ordering travel money with Lloyds Bank.
Ordering travel money online is simple and secure. If you order by 1pm your money will be sent to your home or local branch the next working day.
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- Personal banking terms and conditions & Banking Chargesopens in a new tab (pdf, 511.1 KB)
- Platinum Account Welcome Packopens in a new tab (pdf, 2.5 MB)
- Fee Information Documentopens in a new tab (pdf, 170.5 KB)
- Platinum Offset Account Fee Information Documentopens in a new tab (pdf, 180.1 KB)
- Platinum Account important informationopens in a new tab (web)
- Current account ratesopens in a new tab (web)
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To qualify for the £200 switching offer (“the offer”) you must switch using the ‘Current Account Switch Service’ to switch from a bank account held with another bank to a “Qualifying Account”. A Qualifying Account is one of the following:
- Club Lloyds Silver Account (£10 and £3 monthly maintaining the account fees apply)
- Lloyds Silver Account (£10 monthly maintaining the account fee applies)
- Club Lloyds Platinum Account (£21 and £3 monthly maintaining the account fees apply)
- Lloyds Platinum Account (£21 monthly maintaining the account fee applies)
In order to benefit, you must:
- Use the ‘Current Account Switch Service’ to transfer all the active credits and debits from the bank account that you hold with another bank to your Qualifying Account. The ‘Current Account Switch Service’ will close your old account with the other bank; and
- start your switch from your old bank to your Qualifying Account from the 10/01/2023 and the 07/03/2023
You are not eligible for the offer if:
- You switch to any account other than a Qualifying Account.
- You change your existing account to a Qualifying Account, but you do not move your account from another bank using the ‘Current Account Switch Service’ before the switching deadline.
- You’ve received a switching offer since April 2020 for switching to Lloyds Bank.
- You are switching to a joint account and one of the parties to the joint account has already received a switching offer since April 2020.
- The bank you are switching from does not participate in the ‘Current Account Switch Service’. To find out more visit www.currentaccountswitch.co.uk
- You are an employee of Lloyds Banking Group, or an employee is named on any bank account held in joint names.
- The offer applies to applications received in branch, online or by phone from the 10/01/2023 and the 07/03/2023. The offer is subject to change and can be withdrawn without notice at any time.
- The offer does not automatically guarantee an arranged overdraft and any application for an arranged overdraft facility will be subject to status. If your Qualifying Account has an arranged overdraft, you will not pay any daily arranged overdraft interest for 3 months provided you stay within your arranged overdraft limit and do not increase or otherwise alter the arranged overdraft limit agreed.
- After 3 months, or if you change your account, you will be charged daily arranged overdraft interest applicable to the account you hold if you use your arranged overdraft. Please see the ‘Bank accounts and switching to us’ leaflet for full details on arranged overdraft interest. You will have been given this when you opened your account, but if you would like another one, please ask in branch or look at www.lloyds.co.uk/bankaccounts/current-accounts.html
- Only one offer is available per customer. Joint accounts will only be eligible for one payment.
- The offer will be paid directly into your account within 3 working days of your switch completing and will appear as a cash credit.
Is this the right account for you?
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Monthly fee for maintaining the account |
Club Platinum£21 + £3There's a £3 monthly fee for maintaining the account for the Club Lloyds Account, but we'll refund this every month in which you pay in £1,500 or more. From 1 April 2023 you’ll need to pay in £2,000 or more. |
Platinum£21 |
Club Silver£10 + £3There's a £3 monthly fee for maintaining the account for the Club Lloyds Account, but we'll refund this every month in which you pay in £1,500 or more. From 1 April 2023 you’ll need to pay in £2,000 or more. |
Silver£10 |
Club LloydsNo Fee or £3There's a £3 monthly fee for maintaining the account for the Club Lloyds Account, but we'll refund this every month in which you pay in £1,500 or more. From 1 April 2023 you’ll need to pay in £2,000 or more. |
ClassicNo Fee |
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Overdraft facility available |
Club Platinum
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Platinum
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Club Silver
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Silver
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Club Lloyds
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Classic
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Credit interestOn balances from £1 up to £5,000. Just pay out two different Direct Debits each month. |
Club Platinum
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Platinum
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Club Silver
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Silver
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Club Lloyds
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Classic
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Lifestyle benefits |
Club Platinum
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Platinum
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Club Silver
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Silver
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Club Lloyds
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Classic
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European and UK travel insurance |
Club Platinum
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Platinum
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Club Silver
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Silver
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Club Lloyds
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Classic
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Worldwide travel insurance |
Club Platinum
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Platinum
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Club Silver
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Silver
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Club Lloyds
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Classic
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AA Roadside Assistance |
Club Platinum
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Platinum
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Club Silver
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Silver
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Club Lloyds
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Classic
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AA National Recovery & At Home |
Club Platinum
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Platinum
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Club Silver
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Silver
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Club Lloyds
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Classic
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Mobile phone insurance |
Club Platinum
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Platinum
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Club Silver
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Silver
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Club Lloyds
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Club Platinum |
PlatinumThe account you're viewing |
Club Silver |
Silver |
Club Lloyds |
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Current account FAQs
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Packaged bank accounts typically involve paying a monthly maintaining the account fee in return for additional account perks and benefits. For example, these benefits could include breakdown cover, mobile phone insurance and travel insurance, all of which would be covered by the monthly account fee. These are on top of all the features you might normally expect from a current account. If you have a need for more than one of the benefits, it’s a great way to have your insurances grouped together and can often be seen as more cost effective.
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A joint account is a simple way for two people to share the same bank account. It gives both of you the same ownership rights to the account.
- Choose whether to open a new account or add someone on to your current account.
- Each person will get their own debit card and can request a cheque book.
- Each person can use the account without the need of approval from the other. This includes writing cheques, using cash machines and applying for an overdraft.
Applying for a Joint Account
You have two options when you are looking to apply to open a joint account:
- One of you can get the process started by opening an account online. You will then need to book an appointment in branch and both attend to make this a joint account.
- Both of you can open your joint account from start to finish at one of our branches.
For either option, we recommend booking an appointment at your local branch. You can also book by calling us on 0345 300 0000 (+44 1733 347 007 from outside the UK). Lines are open 8am – 8pm, seven days a week.
Not all Telephone Banking services are available 24 hours a day, seven days a week.If you already bank with us please bring your bank card or another form of identification with you. If neither of you are an existing Lloyds Bank current account holder, you’ll need to bring proof of identity.
For further information please visit our joint account page.
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Switch your current account to us in just 7 working days, using our stress-free process
Whether you want to move to Lloyds Bank or you already bank with us and want to open a new Lloyds current account, switching is easy. Our team will do everything to ensure your switch runs smoothly, including transferring all your Direct Debits and standing orders to your new account for you.
You'll be able to switch your account to us at the end of your online application.
Here's how the process works
- Working day 1
The switching begins
We make contact with your old bank to arrange the switch.
- Working day 2
We’ll let you know your old bank has received your request. We then start transferring your payments to your new Lloyds Bank account.
- Working day 3-5
It’ll take a couple of days to switch over your payment arrangements, and make sure your Lloyds Bank account is ready to go for the switch date.
- Working day 6
If you’re clearing a debit balance at your old account, you’ll need to make sure there are enough funds in your Lloyds Bank account to cover the transfer.
- Working day 7
Congratulations, your switch is complete. Your balance is transferred and your old account is closed.
- After you switch
We will arrange for payments accidentally made to your old account to be automatically redirected to your new account. We will also contact the sender and give them your new account details.
Current Account Switch Guarantee
We have designed the Current Account Switch Service to let you switch your current account from one bank or building society to another in a simple, reliable and stress-free way. It will only take seven working days. As your new current-account provider we offer the following guarantee.
The service is free to use and you can choose and agree your switch date with us.
We will take care of moving all your payments going out (for example, your Direct Debits and standing orders) and those coming in (for example, your salary).
If you have money in your old account, we will transfer it to your new account on your switch date.
We will arrange for payments accidentally made to your old account to be automatically redirected to your new account. We will also contact the sender and give them your new account details.
If there are any issues in making the switch, we will contact you before your switch date.
If anything goes wrong with the switch, as soon as we are told, we will refund any interest (paid or lost) and charges made on either your old or new current accounts as a result of this failure.
- Working day 1
Important legal information
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.
Lloyds Bank adheres to The Standards of Lending Practice which are monitored and enforced by the LSB: www.lendingstandardsboard.org.uk.
Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).
We may monitor or record telephone calls to check out your instructions correctly and to help us improve the quality of our service. Calls from abroad are charged according to the telephone service provider’s published tariff. Not all Telephone Banking services are available 24 hours a day, 7 days a week. Please speak to an adviser for more information.
Account opening is subject to our assessment of your circumstances. You must be over 18 to apply.
Overdrafts are repayable in full on demand.
