We are experiencing a high number of calls at the moment. So that we can support those in the most vulnerable situations, please only call if it is urgent. Remember, you can do most of your banking tasks yourself online, either using our app or through Internet Banking


NHS and Care Workers

As a thank you for supporting those impacted by Coronavirus: personal belongings of NHS and Care workers that are damaged, lost or stolen while they're working or commuting will be covered under their standard contents policy at no extra cost during the pandemic. Thank you.

Manage your policy

If you need to get in touch with us to make a claim, manage your policy or if you’re experiencing financial difficulties. We’re here to help.

Find out more about getting in touch with us

40% off your home insurance

You won’t find us on price comparison sites. Come to us direct to save 40% with our introductory discount.

We'll help you find a safe place for you, your family and pets to stay if your home is unfit to live in because of a claim.

Limits, terms and exclusion apply. Conditions apply to this offer.

Get a quote in minutes.

Get a quote now

Important Information: This discount is for the first year only and excludes Home Emergency and Legal expenses cover.

What is Home Insurance?

Our home insurance is split into two policies; building insurance and contents insurance. When you take out home insurance you can buy these policies separately or together:

  • Buildings Insurance - covers the structure of your home and its fixtures and fittings (fitted bathrooms, for example) if they are damaged by events like flood, fire and storm.
  • Contents Insurance - covers the cost of replacing or repairing your personal possessions if they are stolen or damaged by events like floods, fire  and storm while in your home.
  • Combined Buildings and Contents Insurance - covers both Buildings and Contents Insurance under just the one policy. This can be simpler and less costly for you than buying them separately.


Get added protection with additional cover

You can choose from a wide range of additional cover options to tailor your policy to your requirements. Here are some of our additional cover options:

  • Legal Expenses Cover
  • Home Emergency Cover
  • Pedal Cycle Cover
  • Personal Belongings Away from the Home Cover
  • Specified Items Cover.

Limits, terms and exclusions apply.

If you'd like more information about our additional cover options, we have a full list available.

Call to get a quote

If you'd prefer to get a home insurance quote over the phone, our UK-based team are here to help.

We can discuss your insurance needs and the types of insurance we offer; including any additional cover options you may benefit from.

Call us on 0345 605 0521

Lines are open from 8am-8pm Monday to Friday and 8am-4pm Saturday. 

Retrieve a quote

If you've already completed a quote and would like to take out Home Insurance with us, there's no need to start your quote again.

You can retrieve your quote online with the following information:

  • your Quote Reference Number
  • date of birth
  • the postcode of the property you want to insure.

Switching Home Insurance

We want buying home insurance to be simple as possible. To help you find the right insurance to suit your needs,  we've created a handy guide.

Our guide provides information on:

  • how to check your existing policy
  • how to reduce the cost of your home insurance
  • how to work out what type of cover you need
  • comparing home insurance quotes.

Existing customers

Need help with your home insurance policy?  You can find out what's covered in your policy, check that you have the cover you need, find useful phone numbers and learn how to make a claim.

Here are some quick links:

Help and guidance

Insuring your home can sometimes feel overwhelming, so we’re here to help make things as simple as possible with hints and tips on protecting your home and your possessions.

We've put together help and guidance articles on:

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).