Existing Car Finance Customers

If you’re already a Lloyds Bank Car Finance customer you can find out how to access and manage your account online. You’ll also find helpful guides about keeping your car in good condition and how to get in touch.

Manage your account online

Man drinking coffee

As a Lloyds Bank Car Finance customer you can take greater control by registering for your online account in just 3 simple steps.

 

You can access this anytime and there you will find a range of services to help you manage your account.

 

When online, you can:

  • Change your payment date to one that suits you better
  • Make a payment or overpayment
  • View your transaction history
  • Ask for a statement
  • Update your details.

 

You will need your date of birth and postcode to register. You will only need to do this once to set up your online account.

 

To create and log in to your account, you will need a valid email address and secure password.

 

If you need any help you can call us on 0333 202 7946. Lines are open 9am-5pm Monday to Friday, 9am-1pm Saturday and closed Sunday.

 

Log on to your account

Coronavirus help and support

Visit our contact & support pages to see how we can help you manage your money. You can also find links to free and independent advice on our Money Worries pages.

Getting in touch with us

If you'd prefer to speak to us over the phone, our UK-based team are here to help.

We can discuss your specific car finance needs, make changes to your account and answer any queries you may have.

Call us on +44 (0)333 202 7946

Lines are open 9am-5pm Monday to Friday, 9am-1pm Saturday and closed Sunday.
 

Good car condition guide

At the end of your car finance agreement you may choose to return your vehicle.

Throughout your agreement you must keep the vehicle in good condition allowing for fair wear and tear.

If the car, its equipment or accessories have not been used, maintained or looked after as originally agreed then we may make end of contract charges

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).