Mental health
We’re here to help you feel more in control of your money.
Mental health and your money
At some time in our lives many of us experience mental ill health. Sometimes this can make it hard to deal with money. Or your finances could be affecting your mental health. At these times, we can provide some extra help.
We have partnered with the Money and Mental Health Policy Institute and have achieved the Essentials level in their Mental Health Accessible Programme. This means we have taken action to improve the accessibility of our services to people experiencing mental health issues. Our charity partner Mental Health UK can also provide information and help too.


Things we can do to help

Money worries
Worrying about money can impact your mental health. If you find you are starting to worry about your finances, you’re not alone – we are here to help.

Money management
Getting in control of your day-to-day finances could help ease the pressure. We have tips and tools which can help you.

Life events
Many life events can have an effect on your mental health. Our life events page has useful help when you face these difficult times.
How other organisations can help you
Further support
Calls and online sessions may be monitored and recorded. Not all Telephone Banking services are available 24 hours a day, 7 days a week.
To use our Mobile Banking app you need to have a valid phone number registered to your account. Available to UK personal Internet Banking customers and Internet Banking customers with accounts held in Jersey, the Bailiwick of Guernsey or the Isle of Man. Our app is available to iPhone and Android users only and minimum operating systems apply, so check the App Store or Google Play for details. Device registration required. The app doesn’t work on jailbroken or rooted devices. Terms and conditions apply.