Worried about paying your mortgage? We have various ways that we can help you.
We’re here to help you feel more in control of your money.
At some time in our lives, many of us experience mental health conditions. Sometimes this can make it hard to deal with money or your finances could be affecting your mental health. At these times, we can help you with added support.
Any information you give us about your mental health is confidential and we will only ever use it to help you. It won’t affect any products or services you have or take with us.
We will listen to your needs and work with you to see what we can do to help.
We have partnered with the Money and Mental Health Policy Institute and have achieved the Essentials level in their Mental Health Accessible Programme. This means we have taken action to improve the accessibility of our services to people experiencing mental health conditions. You can contact Mental Health UK who can also provide information and help too.
Calls and online sessions may be monitored and recorded. Not all Telephone Banking services are available 24 hours a day, 7 days a week.
To use our Mobile Banking app you need to have a valid phone number registered to your account. Available to UK personal Internet Banking customers and Internet Banking customers with accounts held in Jersey, the Bailiwick of Guernsey or the Isle of Man. Our app is available to iPhone and Android users only and minimum operating systems apply, so check the App Store or Google Play for details. Device registration required. The app doesn’t work on jailbroken or rooted devices. Terms and conditions apply.