Set up our app

You can do it all in our app

  • Freeze and unfreeze your card instantly.
  • See your upcoming bills and payments.
  • Take control of subscription payments.
  • Track your spending and spot ways to save.
  • Log in with your fingerprint or Face ID.
A smartphone showing our download app screen. A QR code says Scan me.
A smartphone shows our download app screen.

Steps to take

We’ll guide you through it.

    1. Scan the QR code with your mobile device. Or select the Download app button.
    2. Once open, select Log in if you already use online banking. If not, select Register and follow our registration guide.
    3. Enter your User ID and password. Use the same details as you do online banking.
    4. Next, enter three characters of your memorable information as indicated.
    5. We'll do a quick security check to confirm it's you. Select a number for us to call you on.
    6. You'll get a 4-digit code on your screen. We'll call you and ask you to say or key the code.
    7. All done, you're up and running.

Getting started in the app

Mobile banking app

Join our 10 million app users.

  • Simple and secure login.
  • Set up handy notifications.
  • Message us online.

Continue to app

Online security

Biometric login

Biometrics use your fingerprint or face recognition to make logging into our app faster and more secure.

More about biometrics

How secure is our app?

We use some of the latest technologies to fight fraud and help keep you and your money safe.

More about app security

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App notifications

Opt in to notifications about payments, weekly spend summaries or updates as you use your card.

More about app notifications

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See how our app compares to online banking. Find out about biometrics and other security features.

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See how our app compares to online banking. Find out about biometrics and other security features.

Learn about our app

Important legal information

Mobile Banking is available to Internet Banking customers. We don’t charge you for Internet Banking but your mobile phone provider may charge for some services. Please check with them. Phone signal and functionality may affect services. Terms and conditions apply.
 

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