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Latest scams
Fraudsters are always looking for new ways to try to steal your details and money.
Discover which scams are common right now, how they work and the steps you can take to stay safe.
Discover more latest scams…
Scam emails
Scam texts
Scam calls
App scams
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You can get straight forward, impartial advice on how to avoid scams from Take Five.
You can report a crime or get general advice from Action Fraud. They help banks and other companies combat fraud.
They offer advice on how to keep yourself and your devices safe from fraud.
UK Finance is there to support customers and to help make sure it's safe to bank.
Prudential Regulation Authority (PRA)
The PRA is part of the Bank of England. Their role is to make sure banks act safely and reduce the chance of them losing money.
Financial Conduct Authority (FCA)
The FCA is there to make sure banks work well so customers are protected and get a fair deal.
CIFAS can help to protect your identity. They can stop fraudsters from using your details to apply for things in your name.
This is a government site that gives advice on how to stay safe online.
This is part of the FCA site. You can use it to check on an investment or pension deals to help you avoid scams.
Lloyds Bank does not control the content of third party websites linked to on this page.
Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).
Personalisation. We will always greet you personally using your Title and Surname. We will never use ‘Dear User’ or ‘Dear Valued Customer’. Where you hold an existing account with us, we will quote the last four digits of your account number, such as your current account, savings account or credit card. If you don’t yet have an account with us but we have your postal address details, we may use part of your postcode. Internet Banking-related emails may also include your Internet Banking User ID.
Links. All links within our emails will go to a page on www.lloydsbank.com, or to trusted Government regulatory websites (e.g. Financial Ombudsman, Financial Conduct Authority, etc). Research emails may take you to a partner research company website but you will not be asked for any Internet Banking log on details.
In fraudulent emails, website addresses may appear genuine on first sight, but if you hover your mouse over the link without clicking, it may reveal a different web address. On our genuine emails the link address always starts with email.lloydsbank.com or www.lloydsbank.com. We will never link direct through to our Internet Banking log on page or to a page that asks for your security or personal details.
Social media scams
Bitcoin
How does it work?
Fraudsters use social media to offer Bitcoin (BTC) deals.
They often promise to double your money if you pay directly to a BTC address. But they’ll keep anything you send.
How to avoid this scam
If you see a social media post or get a message about Bitcoin, don’t reply. Report it on the platform, then delete it.
Scams through WhatsApp
How does it work?
Fraudsters use messaging apps like WhatsApp to pretend to be someone you know. They won’t know your name, so a message could begin with ‘Hi mum’ or ‘Hi mate’.
They’ll tell you about a problem and ask you to pay money to a bank account you've never paid before. Usually, they’ll say it’s to help pay a bill, but watch out for other excuses too.
How to avoid this scam
If you get a message like this - out of the blue from an unknown number - don’t reply, just delete it.
Talk to your family member or friend first - to check if it’s real. Call them on a number you trust, like the one saved on your phone. Never call the number from the message.
Learn more about social media scams
Learn more about social media scams
Fraudsters use social media to scam people. We can guide you on how to use social media to keep your details and money safe from scams.