You need to keep your Internet Banking account safe. So please tell us if someone:
- Knows your password.
- Has used your account without your approval.
- Has taken money from your account.
- Has made you move their money into your account.
Call us anytime on: 0800 917 7017 Call 0800 917 7017or +44 207 4812614Call +44 207 4812614 from abroad
If you have a hearing or speech impairment, you can contact us 24/7 using the Next Generation Text (BGT) Service. If you’re Deaf and a BSL user, you can use the SignVideo service.
You need to tell us if someone:
- Knows your credit or debit card PIN.
- Has used your credit or debit card without your approval.
Call us on: 0345 606 2172 or +44 1702 278 272 from abroad
Lines are open 7am-11pm
For any other problems with fraud please call Action Fraud: 0300 123 2040Call 0300 123 2040
Lines are open Monday to Friday 9am-6pm. Text phone users can ring 0300 123 2050Call 0300 123 2050.
They can log the incident and give you a crime number if needed. Action Fraud collects data from across the UK to help banks and other businesses combat fraud.