Cancel your home insurance
Cancel your policy or find out about other options.
FAQs & common queries
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You can cancel your home insurance at any time during the term of your policy. You can do this online or by calling us.
After renewal, if you change your mind within 14 days, we can cancel your policy back to the start date and give you a full refund of your premium, unless you have made a claim. If you wish to cancel but would like to remain covered until the date you cancel, you will need to pay for the number of days cover you have received.
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After you cancel, we will send you a letter in the next 14 days. The letter will let you know if there is a refund due or anything left to pay.
Important legal information
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.