Cancelling your policy

Find out how to remove something from your policy, cancel your policy and compare your cover when you’re shopping around.

Why stay with Lloyds Bank?

Why stay with Lloyds Bank?

Recommended by Which?
Lloyds Bank is a Which? recommended home insurance provider.

Here when you need us most
Make claims easily online or by phone. Our emergency helpline is always open.

Set your own excess
Choose the amount you’ll pay towards most claims - higher excess equals a lower premium.

No hidden costs
We won't charge an admin fee if you add cover to or remove it from your policy.

Remove something from your policy

Get in touch with us if you want to remove something from your policy e.g. Home Emergency cover.

Call us to remove something from your policy

Struggling to pay for your home insurance?

Please get in touch with us to see how we can help. We'll review your policy and look at how we can best support you. Here are some of the things we could look at to help:

  • request a payment holiday
  • check if there’s any part of your cover that you no longer need
  • see if there’s any other way we can reduce the cost of your policy.

Compare your cover

If you’re shopping around, our guide to switching can help you find the right cover. You can check what’s covered in your current policy, and compare the home insurance we offer.

Guide to switching your home insurance

View your policy booklet

Compare our home insurance

Ready to cancel your policy?

If you no longer need your policy, or you’ve received your renewal letter and don’t want to renew, you can choose to cancel on a specific date or at renewal.

Cancel your policy online

Call us to cancel

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.