Contact us about home insurance
You can manage some things online
If you're looking to get a quote, get proof of your insurance, make a claim or cancel your policy, it's much quicker to do this by selecting from these following links:
Get a quote now
10% cheaper when you get your quote and buy online. Read about our online price
If you need help with something else, please give us a call.
|
|
Telephone number |
Opening hours |
|---|---|---|
|
|
Telephone number10% cheaper when you get your quote and buy online. Read about our online price. To get a quote or switch your home insurance, call us on 0345 605 0521. |
Opening hours |
|
|
Telephone numberIf you received your quote online and have been asked to contact us for payment, please call us on 0345 605 0521.
Buying the policy on behalf of someone else? You can still call us. Please just make sure the policy holder is with you when you call. |
Opening hours |
|
|
Telephone numberYou can make a claim online, or call us to make a claim or get an update if you prefer.
If your policy starts with HAP, call us on 0345 300 5177. If your policy starts with HBP, call us on 0345 604 6705. For all other policies, call us on 0345 300 0110. |
Opening hours |
|
|
Telephone numberIf your policy starts with HAP, call us on 0345 300 5177. If your policy starts with HBP, call us on 0345 604 6705. For all other policies, call us on 0345 300 0110. |
Opening hours |
|
|
Telephone numberRenew your policy or manage your autorenewal settings.
If your policy starts with HAP, call us on 0345 300 5177. If your policy starts with HBP, call us on 0345 604 6705. For all other policies, call us on 0345 300 0110. |
Opening hours |
|
|
Telephone numberIf you need help with any of the topics below, please call us. Update or check something on your policy
If your policy starts with HAP, call us on 0345 300 5177. If your policy starts with HBP, call us on 0345 604 6705. For all other policies, call us on 0345 300 0110.
More about managing your policy |
Opening hours |
|
|
Telephone numberIn case of an emergency, our Home Emergency helpline with Allianz Assistance is available for all policy holders 24 hours a day, 7 days a week.
If you have Home Emergency cover please call: 0345 641 9793. If you don’t have Home Emergency cover please call: 0345 300 1133. |
Opening hours |
|
|
Telephone numberIf your home insurance policy starts with HBP 0345 266 6684.
For all other home insurance policies, call 0345 3000 180. |
Opening hours |
|
|
Telephone numberWe may be able to help. |
Opening hours |
Important legal information
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.
Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).