Cardnet statements

A guide to Cardnet statements

This step-by-step guide takes you through your Cardnet statement, so you can understand all the information it contains, to help you with your reconciliation and business planning. It covers both Sterling and multi currency.

Cardnet statements guide (PDF, 567KB)

Technical support

Call: 01268 567 100 quoting your Merchant Number.
Lines are open Monday to Saturday, 8am - 9pm.

Was this helpful?

Thank you for your enquiry

If you can't find what you're looking for please fill out our customer enquiry form.

Contact Cardnet

New Customers - 0330 134 7976
Lines are open 9am to 5pm Monday to Friday.

Existing customers - 01268 567 100
Lines are open 8am to 9pm Monday to Saturday.

Cardnet FAQs

Get answers to the most-commonly asked questions about taking payments with Cardnet.


Important legal information

Cardnet® is a registered trademark of Lloyds Bank plc.

We may monitor or record calls to make sure we have carried out your instructions correctly and to help improve the quality of our service.

Please remember we cannot guarantee the security of messages sent by email.

Lloyds Bank plc and Bank of Scotland plc (member of Lloyds Banking Group) are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Authorisation can be checked on the Financial Services Register at