Change who can access your accounts


If you’re a Full Access User, you can now update your people more quickly and easily in both Online for Business and the Business banking app.

It's easy in the app

  1. Select the ‘Profile and settings’ icon in the top-right corner.
  2. In the ‘Profile’ tab, select 'Manage your people and controls'.
  3. Scroll to 'People in your business and signing rules' and tap ‘Manage your people and controls’.
  4. Select required option.
More on the app

Online for Business

From June 2026, we're refreshing Online for Business with new branding, an updated design and improved navigation. Over the next few weeks, you may see either the current layout or the new experience.

The guidance below will help you with both versions.

Log in to Online for Business

It's easy in the app

  1. Select the ‘Profile and settings’ icon in the top-right corner.
  2. In the ‘Profile’ tab, select 'Manage your people and controls'.
  3. Scroll to 'People in your business and signing rules' and tap ‘Manage your people and controls’.
  4. Select required option.

Online for Business

From June 2026, we're refreshing Online for Business with new branding, an updated design and improved navigation. Over the next few weeks, you may see either the current layout or the new experience.

The guidance below will help you with both versions.

Online for Business guidance

To Change who can access your accounts using Online for Business, you’ll need to log inLog in to Online for Business

 

If you see the new look, use these steps

  1. 1. Select ‘Manage your business’ from the menu on the left-hand side of the screen.
  2. Under 'People in your business and signing rules' click on Manage your people and controls'.
  3. Select required option.
 

If you don’t see the new look, use these steps

  1. Select ‘Admin’ then 'Your business' tab.
  2. Under 'People in your business and signing rules' click on ‘Manage your people and controls’.
  3. Select required option.

What you can do online

Full Access Users can:

  • View all of your signatories
  • View Online for Business users and their access levels
  • Add or remove a signatory
  • Add and remove users to Online for Business
  • Change user access or signing rules
  • Change signing rules for cheques and in-branch payments.

Full Access Users can:

  • View all of your signatories
  • View Online for Business users and their access levels
  • Add or remove a signatory
  • Add and remove users to Online for Business
  • Change user access or signing rules
  • Change signing rules for cheques and in-branch payments.

Frequently asked questions